Wesley B Sauer
Downingtown
Summary
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
3
3
years of professional experience
Work History
Associate
Taco Bell, Downingtown
Downingtown
04.2026 - 06.2026
- Implemented operational improvements enhancing speed of service during peak hours.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences.
- Trained new team members on food preparation and customer service best practices.
- Managed daily operations ensuring efficient workflow and adherence to safety protocols.
- Assisted in inventory management, maintaining stock levels and minimizing waste.
- Collaborated with team to maintain cleanliness standards and compliance with health regulations.
Cashier
Wegmans, Downingtown
Downingtown
11.2025 - 04.2026
- Processed customer transactions accurately and efficiently at point of sale.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new staff on operational procedures and cash handling techniques.
- Handled cash, credit, and debit transactions while ensuring compliance with store policies.
- Collaborated with team members to streamline checkout processes and reduce wait times.
Shift lead
Panera Bread, Malvern
Malvern
02.2025 - 11.2025
- Maintained clean, sanitary work environment, adhering to food safety regulations and guidelines to ensure customer safety
- Prepared and cooked food items according to recipes, ensuring quality and consistency
- Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail
- Applied portion control guidelines to effectively minimize waste and enhance profitability
- Handled and stored food products properly to prevent contamination or spoilage
- Operated kitchen equipment safely and efficiently, including ovens, grills, fryers, slicers, etc
- Maintained knowledge of menu items, ingredients used, cooking techniques, and presentation standards
- Coordinated multiple tasks in fast-paced environment while ensuring attention to detail
Perishables Team Member
Kimberton Whole Foods, Malvern
Malvern
04.2024 - 08.2024
- Actively listened to colleagues' ideas and concerns, providing constructive feedback and support.
- Managed time effectively to prioritize tasks, ensuring smooth workflow within the team.
- Demonstrated strong work ethic, supporting team's objectives and enhancing overall performance.
Front Desk Receptionist
Banfield Pet Hospital, Westchester
Westchester
08.2023 - 02.2024
- Greeted and welcomed guests, providing a positive first impression of the company.
- Managed a high volume of incoming calls, directing them to the appropriate departments or individuals.
- Coordinated appointments and organized calendars for multiple staff members, ensuring efficient time management.
- Scheduled appointments and maintained an organized calendar for multiple staff members.
- Provided administrative support to various departments, including data entry and filing.
- Provided administrative support to various departments as needed, including data entry and filing.
- Collaborated with other team members to ensure seamless communication across different departments.
- Compiled detailed reports on daily activities, including visitor traffic and call volumes, to inform management decisions.
- Trained new receptionists on office procedures, phone systems, and customer service best practices.
- Developed training materials for new receptionists on office procedures, phone systems, and customer service best practices.
Education
Technical College Highschool - Culinary arts program
Technical College Highschool
01-2023
Skills
- Client support
- Complex Problem-solving
- Leadership qualities
- Technical proficiency
- Leadership qualities
- Customer interaction
- Cash management
- Problem-solving
- Relationship building
- Client engagement
- Customer service focus
Timeline
Associate
Taco Bell, Downingtown
04.2026 - 06.2026
Cashier
Wegmans, Downingtown
11.2025 - 04.2026
Shift lead
Panera Bread, Malvern
02.2025 - 11.2025
Perishables Team Member
Kimberton Whole Foods, Malvern
04.2024 - 08.2024
Front Desk Receptionist
Banfield Pet Hospital, Westchester
08.2023 - 02.2024
Technical College Highschool - Culinary arts program
Technical College Highschool