Whitney Lupold
Milton
Summary
Reliable professional with a strong background in caregiving and customer service. Skilled in developing personalized care plans and resolving issues through effective communication. Prepared to leverage strong ethics and active listening to make a positive impact.
Overview
12
12
years of professional experience
Work History
Caregiver, Special Needs
Self Employed
West Milton , Pa
06.2018 - 02.2019
- Provided companionship and emotional support to improve emotional well-being and foster meaningful relationships.
- Developed personalized care plans to address unique needs and preferences, ensuring tailored support for each individual.
- Assisted individuals with daily living activities and personal care needs to promote independence and enhance quality of life.
Customer Service Representative
Walmart
Lewisburg
10.2009 - 02.2013
- Resolved customer complaints through clear communication, enhancing customer satisfaction.
- Processed returns and exchanges following company procedures.
- Managed cash register and handled transactions accurately.
- Collaborated with team members to maintain store appearance.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted customer satisfaction by addressing issues with friendly and knowledgeable service.
Cashier
Ards Farm Market
Lewisburg
05.2007 - 06.2008
- Organized and cleaned checkout area to enhance service efficiency.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Supported chefs in food preparation and plating to deliver quality customer orders.
- Operated dishwashing equipment to ensure proper sanitation of utensils and dishes.
- Washed and sanitized dishes, pots, pans, and utensils to maintain a clean kitchen environment.
- Adhered to food safety guidelines to prevent contamination and uphold quality standards.
Skills
- Patient care and companionship
- Personal care
- Health monitoring
- Medication management
- Basic first aid
- Patient advocacy
- Effective communication
- Active listening
- Problem solving
- Dependable and responsible
- Respectful and compassionate
- Housekeeping tasks
- Customer service
- Cash handling
- Retail sales
- Team collaboration
- Strong ethics
Timeline
Caregiver, Special Needs
Self Employed
06.2018 - 02.2019
Customer Service Representative
Walmart
10.2009 - 02.2013
Cashier
Ards Farm Market
05.2007 - 06.2008