WILL L. GROZIER JR
Berwick
Summary
Human Resources professional bringing deep experience in driving organizational growth through innovative HR strategies. Proven ability to foster collaborative environments and achieve measurable results. Known for adaptability, reliability, and strong interpersonal skills, with focus on talent acquisition and performance management.
Overview
33
33
years of professional experience
1
1
Certification
Work History
VP of Human Resources,Recruiting,Retention
Met Express Inc.
08.2006 - 12.2024
- Overseeing 400+ employees
- Budgeting & cost analysis for hiring along with day-to-day functions
- Handle all safety issues
- Mentoring and discipline
- FMLA
- Workman’s Comp Claims
- Recruiting of drivers and new employees- Onboarding, orientation etc
- All HR training, sexual harassment, safety, driver retention, etc
- Wage comparison
- Drivers pay comparisons
- Monthly management meetings presentations
- Advertising for entire company
- Health & Life Insurance Negotiations
- Cobra and EEOC management
- Yearly Revues for entire company
- Maintain employee HR records
- Company manuals
- Communicate with Sales to help retain drivers and increase business
- Employee Discipline
- Employee Terminations
- Monitor compliance with safety codes
- Attend transportation seminars
- Head of company retention team and Health care administration
- Lotus Notes, AS 400, Excel, PowerPoint, Word proficient
- Advertising & recruiting for drivers
- Corresponding with potential hires
- Follow internet leads
- Perform background checks and DAC reports
- Employment verifications
- Budgeting & Cost analysis
- Networking & communicating with drivers to make sure we are meeting their needs
- Training of new employees
- Arrange transportation & lodging for new hires
- Maintain focus on safety
- Negotiated favorable contract terms with benefits providers, resulting in cost savings and enhanced employee satisfaction.
- Coordinated training programs tailored to address skill gaps within the organization, improving overall productivity levels.
- Evaluated HR technology solutions and led implementation projects aimed at modernizing HR processes such as recruitment and performance management.
- Implemented performance management systems that aligned employees'' goals with overall business objectives.
- Mediated conflict resolution between employees and managers, fostering healthier working relationships throughout the organization.
Shipping, Order Selection & Receiving Manager
Dollar Tree Distribution Center
09.2001 - 07.2006
- Managing in a 650,000 square foot building which employees between 135 to 150 associates
- Building outbound daily volume is between 60,000 and 116,000 cartons a day depending on seasonal needs
- Responsible for 20 to 25 Associates on 1st Shift Shipping
- Dock set up and work flow
- Responsible for successful merge operation and flow of cartons
- Led the network in highest cartons per man hour
- With SAFETY always FIRST
- Led the network for highest cartons per trailer loaded
- Consistently met company goal with excellent store service & load stability
- Established an innovative and successful training program for new loaders, also for ongoing training
- Reduced employee turnover through cross-training and incentive programs
- Consistently surpassed housekeeping and safety goals in the shipping department
- First to introduce a new idea in dealing with Voluntary Time Off
- Started a productivity Tracking Program for all loaders
- Loaded 20 to 30 trailers daily on 1st shift
- Responsible for 20 to 30 Associates on 1st Shift
- Responsible to 3 Pick Modules and a power line
- Establish a daily staffing plan and tote schedule
- Responsible for safety in all modules and power line
- Management of all filled and available pick faces in outbound
- Led the network in quality fill rate since taking over the responsibilities as Order Selection Manager in 2003
- Instituted a new program for label control, housekeeping, pick procedures and time between first tote and last tote
- Established new programs to minimize damage to product being shipped
- Established realistic productivity goals for the associates on an individual and team basis
- My associates consistently finish above goal in cartons per man hour and fill rate
- Reduced the turnover of associates to less than 5% since taking over as Order Selection Manager by communicating with associates and implementing proper training programs
- Introduced an incentive program for all associates on a monthly basis
- Continue to lead the network of DC’s in order fill accuracy
- Responsible for Payroll of outbound associates through Kronos Program
- Responsible for associate evaluations
- Responsible for implementing Human Resource procedures within my department
- For approximately 10 months I was responsible for both the Order Selection and Shipping Departments
- During this time I was responsible for approx 50 associates while also training 3 area managers
- During this time I was responsible for Shipping Dock, Merge and Pick Module Operations
- Started in this role in Jan
- 2005
- Training within the first 2 weeks
- Responsible for 20 to 30 associates and 50 receiving dock doors
- Responsible for all incoming freight and planning for Receiving and Equipment Dept
- Responsible for overseeing and managing 2 area managers
- Attaining productivity goals on a daily basis
- Researching problem freight and addressing any issues that corporate might have with vendors or freight questions
- Have consistently met or exceeded productivity and quality goals since January
- Implemented new cost saving ideas with shrink wrap and tape used to wrap pallets
- New ideas on up stacking and distribution of pallets received
Inbound /Outbound Operations Manager
Eagle Global Logistics
06.2000 - 08.2001
- Responsible for planning and dispatching of all shipments coming into our location
- Routing of drivers and phone calls with customers
- Setting up appointments and having all equipment serviced
- Management of 4 drivers, 4 office people and customer accounts
Regional Parts and Distribution Manager
Metropolitan Trucking Inc.
01.1993 - 05.2000
- Managed the buying of parts and the distribution for the companies 3 locations in Bloomsburg, PA, Paterson, NJ and Bolingbrook, IL
- I was responsible for the purchasing and distribution of parts for 350 tractors and 700 trailers
- The parts inventory in 3 locations totaling and estimate of $250,000
- I directed 5 supervisors and reported to the fleet manager and owner of the company
- I was also responsible for the hiring and training of new associates in our parts distribution operation
- I fully operated each facility in compliance with OSHA and MSDS Regulations
Store Manager
A&A Auto Parts Stores
01.1992 - 01.1993
- Retail store manager—Managing 5 to 7 associates
- I was responsible for the hiring and the training of new associates
- Also responsible for inventory control, balancing of registers, bookkeeping, scheduling of associates and general retail sales
Education
Degree in Applied Science - Criminal Justice Major
Luzerne County Community College
01.1981
High School -
Berwick Senior High School
01.1977
Skills
- AS400
- BOSS COMPUTERS IN BUSHMAN SYSTEM
- BUSHMAN CONVEYORS SYSTEM
- Microsoft Word
- Microsoft Excel
- Lotus Notes
- EEOC training
- Cobra training
- Synergize (recruiting software)
- HR policies and procedures
- HR analytics
- Diversity and inclusion
- Employee relations
- Recruitment strategies
- Benefits administration
- HR technology
- Talent management
- Onboarding programs
References
Upon request.
Hobbies and Interests
- Spending time with my wife, 4 children and 8 grandchildren.
- Coaching children in sports including baseball, football and basketball.
- Spending time being outdoors and going to the movies, dining out, running, exercising.
- Riding my Harley.
- Active in the community with American Cancer Society, Local women shelter, area agency on aging, Relay for Life, PA state police camp cadet, Wreaths across America and local fundraising.
- Licensed PIAA Basketball official and Board member of Berwick Area Little League.
Professional Development
- Completed courses & seminars in hazardous material handling, sexual harassment in the workplace, associate involvement and leadership training for managers.
- NJ Motor Truck Association retention training program graduate.
- Completed the Dale Carnegie Leadership Training.
- Completed training with certification in Cobra, along with EEOC and OFCCP compliance training.
Certification
- OSHA Certified
- CPR/AED Certification
- PA. Driver's License
- First Aid Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Forklift Certification
Timeline
VP of Human Resources,Recruiting,Retention
Met Express Inc.
08.2006 - 12.2024
Shipping, Order Selection & Receiving Manager
Dollar Tree Distribution Center
09.2001 - 07.2006
Inbound /Outbound Operations Manager
Eagle Global Logistics
06.2000 - 08.2001
Regional Parts and Distribution Manager
Metropolitan Trucking Inc.
01.1993 - 05.2000
Store Manager
A&A Auto Parts Stores
01.1992 - 01.1993
High School -
Berwick Senior High School
Degree in Applied Science - Criminal Justice Major
Luzerne County Community College
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