Experienced with managing store operations and ensuring optimal customer experiences. Utilizes strategic planning and team coordination to streamline processes. Track record of effective inventory control and staff development.
Overview
6
6
years of professional experience
Work History
Store Associate
Sheetz
11.2024 - 11.2025
Assisted customers in locating products and providing information on promotions.
Operated cash register, processing transactions accurately and efficiently.
Maintained cleanliness and organization of store displays and merchandise.
Collaborated with team members to restock shelves and ensure product availability.
Adapted to changing priorities in fast-paced environment, ensuring customer satisfaction.
Store Supervisor
Giant Food Stores
08.2021 - 01.2023
Supervised daily store operations to ensure adherence to company policies and procedures.
Trained and mentored new staff on customer service standards and product knowledge.
Resolved customer inquiries and complaints, fostering a positive shopping experience and loyalty.
Enforced safety protocols, ensuring compliance with health regulations and minimizing workplace hazards.
Answered product questions and assisted customers in selection and checkout.
Assistant Manager
Turkey Hill Minit Markets
12.2019 - 07.2021
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained and mentored team members to enhance service quality and operational efficiency.
Implemented inventory control measures, reducing stock discrepancies and improving accuracy.
Developed staff schedules to optimize coverage during peak business hours.
Supervised day-to-day operations to meet performance, quality and service expectations.