William Brown
Harrisburg
Summary
Results-driven Front Line Supervisor with proven skills in employee training, performance monitoring, and team coordination. Committed to enhancing operational efficiency and fostering strong communication within teams to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Front Line Supervisor
UPS
Middletown
07.2024 - 10.2025
- Trained new employees on safety protocols and operational procedures.
- Coordinated workflow among team members to meet delivery schedules.
- Supervised daily operations of package sorting and delivery processes.
- Communicated effectively with management regarding operational challenges.
- Monitored employee performance and provided constructive feedback regularly.
- Ensured compliance with company policies and procedures relating to safety regulations.
Technician
ROHR+Duct Cleaning
Manchester
11.2022 - 04.2024
- Inspected HVAC systems to identify cleaning needs and issues.
- Operated high-powered vacuum systems for effective duct cleaning.
- Utilized tools for disassembling ductwork and components safely.
- Documented service reports detailing work performed on HVAC systems.
- Communicated with clients about services provided and maintenance tips.
Team Member
Papa Johns
Manchester
08.2021 - 11.2022
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Worked hard to learn required tasks quickly to maximize performance.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
Crew Member
Mcdonalds
Manchester
04.2020 - 07.2021
- Prepared food items according to quality and safety standards.
- Operated kitchen equipment to efficiently produce menu items.
- Handled cash transactions and provided accurate change to customers.
- Collaborated with team members to ensure smooth restaurant operations.
- Maintained cleanliness and organization of the dining area and kitchen.
- Assisted in training new crew members on operational procedures.
Education
High School Diploma -
Northeastern Senior High School
Manchester 05-2023
Skills
- Employee training
- Adaptability and flexibility
- Team coordination
- Problem solving
- Effective communication
- Conflict resolution
- Time management
- Employee coaching
Timeline
Front Line Supervisor
UPS
07.2024 - 10.2025
Technician
ROHR+Duct Cleaning
11.2022 - 04.2024
Team Member
Papa Johns
08.2021 - 11.2022
Crew Member
Mcdonalds
04.2020 - 07.2021
High School Diploma -
Northeastern Senior High School