Responsible for end to end account management for 7 strategic customers, generating $1M+ in revenue annually
Develop close relationships with clients to learn their challenges, support opportunities and business requirements
Provide proactive support, assess client needs, develop and deliver proposals, close new contracts, implement new programs, and follow-up regularly to provide support and service
Specialized in developing and nurturing productive client relationships
Provide support and coordination of custom client solutions
Establish and maintain an active network of quality, successful resources for project or staffing needs
Facilitating proposal reviews and supporting subject matter experts to develop solutions specific to each customer need
Manage a team of 6 consultants providing support services to a key customer
Establish regular cadence with decision makers to ensure project objectives are met and identify additional opportunities for strategic partnerships
Business Development Executive
National Integrity Title Agency
11.2020 - 10.2021
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Delivered both remote webinars and on-site presentations to demonstrate software solutions to prospective customers
Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
Achieved monthly sales goals by promoting product benefits and enrolling new clients
Associate District Manager
ADP
02.2019 - 11.2020
Create strategic partnerships with business partners to expand sales opportunities
Specialize in Payroll, HRIS, and Time & Attendance solutions software
Use prospecting and new business development skills to qualify and obtain new clients
Develop relationships and strategic partnerships with bankers and accountants
Provide health insurance, 401K, workers comp, HR, and other ADP services into an existing base of clients
Develop relationships with existing clients to increase client retention rate
Analyze the HR and payroll needs of businesses and tailor ADP service packages to suit their needs
Manager of Sales
Cydcor
07.2018 - 02.2019
Hired, trained, and mentored over 16 professionals in sales and marketing techniques and approaches
Delivered both remote webinars and on-site presentations to demonstrate software solutions to prospective customers
Direct liaison to Senior Executive leadership, present strategy processes at conferences around the country
Develop, implement, and manage team metrics, evaluate team metrics, and make recommendations to teams and management for improvements
Provides leadership in the establishment and development of project base line budgets, resource allocation, and schedules in individual and group situations
Develops, models and coaches/trains/mentors the Project Management Methodology
Account Manager
Cydcor
09.2016 - 07.2018
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
Liaised between account holders and various departments
Contributed to annual revenue goals by selling new services and developing new accounts
Educated clients on new services and updated account information to maintain high standards of client service