William Dill
Strasburg
Summary
To obtain the position of EMS Supervisor with the Keystone Valley Fire Department.
Previous EMS Chief with a proven track record of leading emergency response teams to enhance patient care and operational efficiency. With over twenty years of experience in EMS, excels in leadership, crisis management, and team building to drive continuous improvement. Passionate about pioneering innovative protocols and advanced training programs to elevate team performance and improve community emergency preparedness.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Full-time EMT/Driver, Field Training Officer and EMS Supply Coordinator
Keystone Valley Fire Department
Parkesburg
11.2019 - Current
- Full-time EMT/Driver with a progressive fire department-based EMS division with primary responsibilities that include providing pre-hospital care to the sick & injured.
- As a full-time EMT, in the absence of a supervisor, I help guide crews assigned to my shift to ensure daily tasks are completed (all truck checks and chores), along with training new hires with driver training and becoming a confident primary care provider.
- As an FTO, responsible for training new hires with becoming confident primary care providers and learn how to safely and efficiently operate ambulances during emergency & nonemergency conditions.
- Responsible for maintaining the upkeep of all EMS supplies and complete ordering with little to no supervision required.
- Assists with preparing the department for triannual EMS vehicle licensure inspections, most recently took the lead on getting QRS08 stocked and inspected.
- Authors news feed on calls for services handled by the department which is shared on our website and shared across our various social media accounts.
- Took the lead with the Naloxone Leave Behind Program by applying for the grant and track/keep records of kits left behind to those at risk for opioid overdoses.
- Responded to emergency calls and assessed patient conditions promptly.
- Administered basic life support and first aid to injured individuals.
- Operated medical equipment and ensured proper usage during emergencies.
- Collaborated with healthcare professionals to provide optimal patient care.
- Documented patient information and treatment provided during transport.
- Provided clear communication with dispatch regarding incident details and status updates.
- Trained new EMTs on protocols, equipment usage, and safety procedures.
- Maintained cleanliness and readiness of emergency vehicles and medical supplies.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Remained level-headed and proactive during emergency situations.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Demonstrated dedication to providing quality care through continued training and education.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Documented patient assessment findings in accordance with established protocols.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Assessed emergency situations and prioritized medical care for patients.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Participated in continuing education courses to maintain certification requirements.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Observed and assessed incident scenes to maintain safety of first responders.
- Observed infection control measures when treating multiple patients within a given timeframe.
- Reported any suspicious activity witnessed while on duty immediately upon return from call.
- Cleaned and sanitized ambulance and supplies between calls.
- Collaborated with medical personnel to quickly treat and transport patients.
- Positioned patients in preparation for treatment and transport.
- Bandaged wounds and determined necessity for stitches or sutures.
Full-time EMT/Driver and Field Training Officer
Elverson Honey Brook EMS
Elverson
05.2022 - 09.2025
- Full-time EMT/Driver with primary responsibilities that include providing pre-hospital care to the sick & injured.
- As an FTO, responsible for training new hires with becoming confident primary care providers and learn how to safely and efficiently operate ambulances during emergency & nonemergency conditions.
- Assisted with quality assurance and supply ordering
- Responded rapidly to emergency calls and provided patient care.
- Assisted in transporting patients to medical facilities.
- Administered first aid and basic life support techniques.
- Collaborated with healthcare professionals during emergency situations.
- Maintained medical equipment and ensured readiness for use.
- Documented patient information and care provided accurately.
- Educated community members on health and safety practices.
- Participated in training sessions to enhance emergency response skills.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Remained level-headed and proactive during emergency situations.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Documented patient assessment findings in accordance with established protocols.
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Assessed emergency situations and prioritized medical care for patients.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
EMS Chief
Christiana Community Ambulance Association
Christiana
01.2017 - 01.2019
- Led EMS operations, streamlined resource allocations and optimized response times, leading to measurable improvements in emergency services efficiency and effectiveness.
- Implemented advanced training programs.
- Improved patient care outcomes and streamlined resource allocation.
- Pioneered cutting-edge emergency response protocols, enhancing team efficiency.
- Orchestrated community outreach initiatives, boosting public awareness of emergency preparedness.
- Secured grant funding for state-of-the-art equipment upgrades.
- Fostered a culture of continuous improvement, implementing advanced training programs that elevated team performance and patient care standards.
- Led emergency medical service operations for community response initiatives.
- Coordinated training programs for EMTs and paramedics to enhance skills.
- Implemented safety protocols to ensure compliance with state regulations.
- Managed daily staffing schedules to optimize resource allocation.
- Developed community outreach programs to educate on emergency preparedness.
- Supervised incident command during critical emergency situations.
- Evaluated operational procedures to improve response times and efficiency.
- Collaborated with local agencies to strengthen interdepartmental relationships.
- Reviewed incident reports from field personnel and identified areas needing improvement or corrective action.
- Attended meetings with local government officials to discuss strategies for improving access to emergency medical services.
- Managed emergency medical services personnel, including hiring, training, scheduling, and evaluating employees.
- Coordinated with local hospitals to provide optimal care for patients in need of transport.
- Performed administrative duties such as preparing reports or responding to inquiries from public officials.
- Investigated complaints regarding EMS services or personnel.
- Facilitated communication between hospital staff, first responders, and family members during emergencies.
- Developed and implemented EMS policies, procedures, and protocols.
- Developed budgets for the EMS department and monitored expenditures to stay within budget limits.
- Monitored daily operations of the EMS department to ensure compliance with applicable laws and regulations.
- Advised field personnel on appropriate protocols when dealing with difficult or unique situations.
- Assisted with disaster preparedness planning for the community by developing response plans for mass casualty incidents.
- Responded promptly to requests from supervisors concerning operational problems or concerns.
- Provided educational programs on health issues related to pre-hospital care to community members.
- Consulted with physicians regarding patient treatment plans while en route to a hospital facility.
- Collaborated with representatives from other agencies involved in healthcare delivery systems such as fire departments or law enforcement.
- Participated in research studies related to pre-hospital care practices or outcomes.
- Ensured proper maintenance of ambulances and other equipment used in providing medical services.
- Established standards of care for patients in pre-hospital settings.
- Maintained records of patient care activities for quality assurance purposes.
EMS Chief
Westwood Fire Company Ambulance
Coatesville
01.2014 - 11.2016
- Led EMS team in emergency response, ensuring swift and effective patient care.
- Directed EMS team during critical incidents, optimizing response protocols that enhanced operational efficiency and patient care outcomes.
- Spearheaded implementation of cutting-edge emergency response techniques, significantly improving patient outcomes and team performance.
- Created continuous improvements in emergency response metrics, achieving measurable reductions in response times and increased patient satisfaction.
- Fostered interdepartmental cooperation, streamlining communication channels for seamless emergency response coordination across agencies.
Education
High School Diploma -
Octorara Area High School
01.2001
Skills
- Patient assessment
- Basic life support
- Medical equipment operation
- Emergency response protocols
- Documentation compliance
- Quality assurance
Certification
- PA DOH EMT with EMSVO credential
- EVOC
- BLS Provider CPR
- HazMat Ops & Awareness
- IS-100, 200, 700, 800
- Other EMS continuing education certifications
Technology Experience
- Google documents and drive
- Chester County MPS & Lancaster County Wide Communications WebCAD user
- EmsCharts and ESO Solutions User
- PlanIt and Aladtec Scheduling
Timeline
Full-time EMT/Driver and Field Training Officer
Elverson Honey Brook EMS
05.2022 - 09.2025
Full-time EMT/Driver, Field Training Officer and EMS Supply Coordinator
Keystone Valley Fire Department
11.2019 - Current
EMS Chief
Christiana Community Ambulance Association
01.2017 - 01.2019
EMS Chief
Westwood Fire Company Ambulance
01.2014 - 11.2016
High School Diploma -
Octorara Area High School