William Freeman
West Chester,PA
Summary
Student Affairs professional specializing in cultivating and sustaining interpersonal relationships and utilizing a personal approach to enhance the student experience in all facets of the on-campus living experience. Passionate for ensuring student staff members' academic, personal, and professional growth is prioritized throughout their college journey.
Overview
6
6
years of professional experience
Work History
Residence Hall Coordinator
West Chester University of Pennsylvania
07.2024 - Current
- Assisted residents with transitioning into new living environment while building and maintaining strong relationships.
- Enforced policies and safety standards through building and room rounds, serve in an on-call rotation to assist with emergency response to incidents involving mental health concerns, policy violations, and facilities emergencies.
- Supervised a team of 12-24 Resident Assistants, supporting personal, academic, and professional growth while maintaining a positive and welcoming community within the residence halls.
- Participated in the Student Conduct process by serving as a Hearing Officer; utilizing Maxient to generate reports, create and edit student cases, and execute appropriate student sanctions.
Assistant Director of Residence Life and Housing
Immaculata University
09.2022 - 06.2024
- Oversaw residence hall programming for all halls, ensuring that each student staff member planned, implemented, and hosted inclusive and education based events centered on department learning goals.
- Supervised 10 Resident Assistants; planned and implemented weekly staff meetings.
- Developed Student Leader training during the summer and winter; onboarding new and returning student staff members with the intention of creating independent, confident, and caring leaders.
- Participate in a regular ‘on-call’ rotation for crisis response.
Admissions Ambassador
Immaculata University
09.2021 - 05.2022
- Led campus tours; engaged in Open Houses and Accepted Students Days.
Community Benefit and Philanthropy Communication Intern
Kendal Corporation
09.2021 - 12.2021
- Summarized reports and communication materials related to charitable giving; contributed blog material with light graphic design for internal communication.
Communications Intern
Chester County Intermediate Unit
02.2021 - 05.2021
- Wrote posts for various social media platforms with basic graphic design in the Adobe Suite. Interviewed alumni and submitted article for website; authored and contributed to posts published on Blog; refined email campaigns using MailChimp software.
Mentor, First Year Experience
Immaculata University
08.2019 - 03.2020
- Mentored 10 first year students; adjusted schedules; fielded academic questions; helped with personal situations.
Lead Counselor
YMCA
05.2019 - 08.2019
- Planned, led, and implemented learning and fun activities for campers of various ages; supervised a team of counselors; acted as liaison for parents and camp superiors.
Education
BA (Honors) - English - Professional Writing; Minors in Communications and Psychology
Immaculata University
Immaculata, PA05.2022
Skills
- Maxient Report Writing and Case Management
- StarRez
- The Housing Director (THD)
- Banner 9
- Omnigo
- Argos
- Microsoft 365 and Google Productivity Suite
- Student Staff Training Facilitation
- Community Building
- Policy Enforcement
- Crisis Management
- Interpersonal Relationships
Affiliations
- Lambda Pi Epsilon - Communications Honor Society
- Pi Gamma Mu - Social Sciences Honor Society
- Staff Advisor- Immaculata University Residence Council
- Delta Pi Fraternity
Timeline
Residence Hall Coordinator
West Chester University of Pennsylvania
07.2024 - Current
Assistant Director of Residence Life and Housing
Immaculata University
09.2022 - 06.2024
Admissions Ambassador
Immaculata University
09.2021 - 05.2022
Community Benefit and Philanthropy Communication Intern
Kendal Corporation
09.2021 - 12.2021
Communications Intern
Chester County Intermediate Unit
02.2021 - 05.2021
Mentor, First Year Experience
Immaculata University
08.2019 - 03.2020
Lead Counselor
YMCA
05.2019 - 08.2019
BA (Honors) - English - Professional Writing; Minors in Communications and Psychology
Immaculata University
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