Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
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William Freeman

West Chester,PA

Summary

Student Affairs professional specializing in cultivating and sustaining interpersonal relationships and utilizing a personal approach to enhance the student experience in all facets of the on-campus living experience. Passionate for ensuring student staff members' academic, personal, and professional growth is prioritized throughout their college journey.

Overview

6
6
years of professional experience

Work History

Residence Hall Coordinator

West Chester University of Pennsylvania
07.2024 - Current
  • Assisted residents with transitioning into new living environment while building and maintaining strong relationships.
  • Enforced policies and safety standards through building and room rounds, serve in an on-call rotation to assist with emergency response to incidents involving mental health concerns, policy violations, and facilities emergencies.
  • Supervised a team of 12-24 Resident Assistants, supporting personal, academic, and professional growth while maintaining a positive and welcoming community within the residence halls.
  • Participated in the Student Conduct process by serving as a Hearing Officer; utilizing Maxient to generate reports, create and edit student cases, and execute appropriate student sanctions.

Assistant Director of Residence Life and Housing

Immaculata University
09.2022 - 06.2024
  • Oversaw residence hall programming for all halls, ensuring that each student staff member planned, implemented, and hosted inclusive and education based events centered on department learning goals.
  • Supervised 10 Resident Assistants; planned and implemented weekly staff meetings.
  • Developed Student Leader training during the summer and winter; onboarding new and returning student staff members with the intention of creating independent, confident, and caring leaders.
  • Participate in a regular ‘on-call’ rotation for crisis response.

Admissions Ambassador

Immaculata University
09.2021 - 05.2022
  • Led campus tours; engaged in Open Houses and Accepted Students Days.

Community Benefit and Philanthropy Communication Intern

Kendal Corporation
09.2021 - 12.2021
  • Summarized reports and communication materials related to charitable giving; contributed blog material with light graphic design for internal communication.

Communications Intern

Chester County Intermediate Unit
02.2021 - 05.2021
  • Wrote posts for various social media platforms with basic graphic design in the Adobe Suite. Interviewed alumni and submitted article for website; authored and contributed to posts published on Blog; refined email campaigns using MailChimp software.

Mentor, First Year Experience

Immaculata University
08.2019 - 03.2020
  • Mentored 10 first year students; adjusted schedules; fielded academic questions; helped with personal situations.

Lead Counselor

YMCA
05.2019 - 08.2019
  • Planned, led, and implemented learning and fun activities for campers of various ages; supervised a team of counselors; acted as liaison for parents and camp superiors.

Education

BA (Honors) - English - Professional Writing; Minors in Communications and Psychology

Immaculata University
Immaculata, PA
05.2022

Skills

  • Maxient Report Writing and Case Management
  • StarRez
  • The Housing Director (THD)
  • Banner 9
  • Omnigo
  • Argos
  • Microsoft 365 and Google Productivity Suite
  • Student Staff Training Facilitation
  • Community Building
  • Policy Enforcement
  • Crisis Management
  • Interpersonal Relationships

Affiliations

  • Lambda Pi Epsilon - Communications Honor Society
  • Pi Gamma Mu - Social Sciences Honor Society
  • Staff Advisor- Immaculata University Residence Council
  • Delta Pi Fraternity

Timeline

Residence Hall Coordinator

West Chester University of Pennsylvania
07.2024 - Current

Assistant Director of Residence Life and Housing

Immaculata University
09.2022 - 06.2024

Admissions Ambassador

Immaculata University
09.2021 - 05.2022

Community Benefit and Philanthropy Communication Intern

Kendal Corporation
09.2021 - 12.2021

Communications Intern

Chester County Intermediate Unit
02.2021 - 05.2021

Mentor, First Year Experience

Immaculata University
08.2019 - 03.2020

Lead Counselor

YMCA
05.2019 - 08.2019

BA (Honors) - English - Professional Writing; Minors in Communications and Psychology

Immaculata University
William Freeman