William Gelbaugh
Northumberland
Summary
Experienced professional in central sterile processing with 17 years of expertise in instrument sterilization, decontamination, and aseptic environment maintenance. Demonstrated ability to manage time effectively while collaborating with diverse teams to achieve project objectives and maintain high standards of quality assurance. Proven track record in employee training and development, ensuring staff are knowledgeable about policies, procedures, and new technologies. Recognized for strong problem-solving skills and commitment to promoting customer satisfaction through efficient service delivery.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CEP Quality Assurance
Geisinger Medical Center
Danville
01.2009 - Current
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized various software and tools to streamline processes and optimize performance.
- Recognized by management for providing exceptional customer service.
CEP Educator
Geisinger Medical Center
Danville
01.2014 - 06.2016
- Attended professional development workshops and seminars to stay abreast of new trends in education.
- Provided appropriate feedback on work, behavior, and attitude towards learning.
- Monitored student behavior during breaks and lunchtime ensuring safety of all participants.
- Collaborated with colleagues to share best practices in teaching methods.
- Perform competencies
- Train new staff
- Educate new hires on policies abd procedures through out department.
- Help keep staff educated on new instruments and policies
Store Associate
Weis groceries
Danville
09.2008 - 12.2008
- Organized promotional displays throughout the store in accordance with corporate guidelines.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Processed returns and exchanges according to company policy.
- Organized store displays to ensure maximum visibility of products.
- Stocked shelves with merchandise and maintained inventory levels.
Group Home Staff Member
Saint Joseph's Center
Scranton
06.2007 - 08.2008
- Provided direct care to residents, including personal hygiene and daily living skills.
- Facilitated group meetings with residents to discuss goals and challenges.
- Communicated regularly with parents and guardians regarding their child's progress.
- Supervised medication administration according to doctor's orders.
- Coordinated transportation for appointments or outings for residents.
- Adhered to HIPAA requirements regarding confidentiality of medical information.
- Monitored resident safety and well-being on a 24 and 7 basis.
- Assisted in developing and implementing individual service plans for residents.
- Ensured compliance with all applicable laws, regulations, policies and procedures governing residential facilities.
- Maintained accurate records of resident activities, behavior, and progress.
Education
Bachelor in Social Work - Social Work
Mansfield University of Pennsylvania
Mansfield, PA06-2006
Skills
Central sterile technician for 17 years
- Quality assurance
- Process optimization
- Customer service
- Team collaboration
- Employee training
- Time management
- Problem solving
- Innovative thinking
- Effective communication
- Aseptic environment maintenance
- OSHA regulations compliance
- Diagnostic testing
- Instrument sterilization
- Decontaminating surgical instruments
- Sterilization techniques
- Steam sterilization
- Sterile storage
- Chemical handling
- Instrument storage
- Manual cleaning
- Quality control
- Instrument inspection
- Decontamination and sanitation
- Preventive Maintenance
- Completing diagnostic tests
- Managing materials
- Operating room support
- Delivering equipment
- Assembling packages
- Sterility assurance testing
- Surgical instrument knowledge
- Processing instruments
- Sterilization procedures
- Compliance standards knowledge
- Workflow optimization
- Staff training
- Case cart assembly
- High-level disinfection
- Tray preparation
- Picking instruments
- Safety protocols
- Instrumentation knowledge
- Assembly and packaging
- Instrument decontamination
- Aseptic technique
Certification
- CRST certificate
- CIS certificate
Timeline
CEP Educator
Geisinger Medical Center
01.2014 - 06.2016
CEP Quality Assurance
Geisinger Medical Center
01.2009 - Current
Store Associate
Weis groceries
09.2008 - 12.2008
Group Home Staff Member
Saint Joseph's Center
06.2007 - 08.2008
Bachelor in Social Work - Social Work
Mansfield University of Pennsylvania