William Greene
Philadelphia
Summary
Dynamic and compassionate professional with experience at Giant Food Stores and Davetta Care, excelling in online order fulfillment and relationship building. Achieved high satisfaction ratings through quick, accurate service and demonstrated strong work ethic by consistently meeting quality goals. Skilled in merchandise presentation and providing empathetic patient care, enhancing quality of life and customer service experiences.
Overview
8
8
years of professional experience
Work History
Giant Direct Shopper
Giant Food Stores
315 N York Rd, Willow Grove, PA 19090
12.2019 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Home Health Caregiver
Davetta Care
2230 E Allegheny Ave, Philadelphia, PA 19134
02.2017 - 02.2025
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
Education
Business Administration
Simon Gratz
1798 W Hunting Park Ave, Philadelphia, PA 1914006.2011
Skills
- Strong work ethic
- Online order fulfillment
- Mobile payment processing
- Promotional planning
- Stock replenishment
- Merchandise presentation
- Store maintenance
- Product display creation
- Shelf stocking
- Relationship building
- Lift up to number pounds
- Prioritizing orders
- Verifying order accuracy
- Online order processing
- Fashion trends
- Branding
- Product awareness
- Deadline driven
Timeline
Giant Direct Shopper
Giant Food Stores
12.2019 - Current
Home Health Caregiver
Davetta Care
02.2017 - 02.2025
Business Administration
Simon Gratz