Shift Manager
Italian Gardens Restaurant
- Train new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handle customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improve overall team performance by effectively delegating tasks and providing clear instructions.
- Supervise 50+ employees, and oversee quality compliance with company standards for food and services.
- Keep employees operating productively and working on task to meet business and customer needs.
- Work closely with team members to schedule breaks and shifts to meet state regulations, while working around personal obligations and scheduling conflicts.
- Achieve consistent customer satisfaction by addressing concerns promptly and professionally.
- Monitor inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Negotiate with suppliers for better pricing, directly impacting profitability by reducing operational costs.
- Maintain compliance with health and safety regulations, ensuring safe working environment for all employees.
- Review documentation such as invoices and shipping paperwork for accuracy and compliance.
- Place all orders
- Pay invoices
- Payroll
- Hiring and firing
- Control all social media platforms for the business and come up with all content such as specials, promos, deals, themed days, etc.
