William McWhirter
West Mifflin
Summary
Utilize my highly effective customer service and sales skills to help increase company profitability.
Overview
6
6
years of professional experience
Work History
Kellington Protection Services
- Complete rounds on the hour looking for issues
- Verify credentials
- Walk people to destination
- Perform security inspections
- Phone: (412) 339-0010
- Manager was Dave Miller
- Phone number N/A
Dollar General
- Worked on stock
- Worked with managers at other stores
- Covered shifts at stores
- Completed bank deposit
- Open and closed store
- Phone: (724) 302-4937
O'Reilly Auto Parts
01.2020 - 01.2023
- Provide answers to any shopping related inquery
- Fielded Complaints and Claims made at our store
- Complete reports on Store Profits
- Assisted guests with issues with their purchases at O'Reilly Auto Parts
- Manage team members with tasks to complete
- Run day end and verify money for next day
- Phone number (412) 662-0339
- Bill Murry store manager at the time
- Phone number (724) 771-8224
Store manager
7-eleven
01.2017 - 01.2020
- Verify Money,Ciggarretts, And Lottory
- Clean store and completed stock items
- Complete day end at 12am
- Completed orders for stock
- Phone number (412) 466-8973
- Store manager Tina
Education
H.S. Diploma -
Brashear High School
Crane Ave, Pittsburgh, PA01.2006
Skills
- Problem Solving
- Maximizing Productivity and Profits
- Conflict Resolution
- Well-Developed Listening Skills
- Rapport Building
- Customer Retention
- Billing
- Complaint/Enquiry Resolution
- Negotiation and Closing Techniques
- Problem Resolution
- Negotiation Skills
- Competitive Product Positioning
- Competitive Analysis
- Experience working with dual screen
- Proficient in Data Entry
- Mechanically inclined
Accomplishments
im able to finfish tasks on time
able to understand and help customers
problem salving
fast thinker
and always meet customers expectations
QUALIFICATION HIGHLIGHTS
- Promptly answered telephone calls to reflect professional corporate image.
- Received accolades for efficent resolution of customers issues
- Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.
- Reputed to be a competent trouble-shooter; customers were prepared to wait in line for a considerable time confident that issues would be thoroughly investigated and resolved.
- Over +5 years combined sales and customer service experience
- Over 10+ years of auto mechanics experience
- Mechanically inclined and grate with people
like to finnish tasks given to me on time
keep up with things like planograms at stores and all day task's was finfish at there right times and make shore things are done in a safe manner when i was towing. would have to keep an eye out for traffic and to make shore the car never fall off the truck and got delivered to the right spot. had to manage my times.
Timeline
O'Reilly Auto Parts
01.2020 - 01.2023
Store manager
7-eleven
01.2017 - 01.2020
Kellington Protection Services
Dollar General
H.S. Diploma -
Brashear High School
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