William Reynolds
Philadelphia
Summary
Dynamic warehouse operations professional with 3+ years of leadership in food production and manufacturing. Demonstrated success in supervising diverse teams, enhancing productivity, and ensuring quality and safety standards. Skilled in forklift operations, inventory management, continuous improvement, and training, with multiple certifications including HACCP and ServSafe.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Line Supervisor
I Rice and Company
Philadelphia, PA
07.2022 - Current
- Supervised 5 production lines with teams of 4 to 7 employees, ensuring efficient and safe operations in a HACCP-certified environment
- Led employee evaluations, training, and development to maintain high retention and performance standards
- Increased productivity by 20% through process improvements and effective team management
- Operated stand-up and SC forklifts to support warehouse logistics and material handling
- Conducted quarterly physical inventories to maintain accurate stock control
- Earned three promotions within two years due to leadership and operational excellence
Assistant Manager
M.V.D Entertainment
Oaks, PA
04.2012 - 03.2019
- Supervised and trained a team of up to 25 warehouse employees including pickers, packers, and return specialists to meet operational goals
- Assisted in daily operations management to ensure smooth workflow and on-time order fulfillment
- Conducted regular inventory checks to maintain accurate stock levels and reduce shrinkage
- Certified and operated SC and stand-up forklifts to support warehouse logistics
- Resolved customer complaints promptly to maintain high service standards
Server/Manager
Houlihans Restaurant
King of Prussia, PA
08.1989 - 06.2006
- Managed server and hostess teams including training, scheduling, and participating in hiring processes
- Promoted to Server Manager after two years due to leadership and customer service excellence
- Delivered positive customer experiences with an emphasis on upselling and service quality
Education
Bachelor's degree - Psychology
Temple University
Philadelphia, PA05-2001
Skills
- Leadership
- Team management
- Operations Management
- Production planning
- Project management
- Communication skills
Certification
- Pallet Jack Certification
- Driver's License2230857 August 2023 to October 2028
- Forklift Certification June 2023 to June 2025
- Certified through OSHA through my current employer
- ServSafe
- Hazard Analysis Critical Control Point (HACCP) Certification
- Certified SQF Practitioner, Safe Quality Food Institute
- HACCP Certification
- Driver's License
- Food Handler Certification
Awards
Golden Key National Honor Society May 2001, Awarded to individuals who graduated in the top 5 percentile within their respective majors
Timeline
Line Supervisor
I Rice and Company
07.2022 - Current
Assistant Manager
M.V.D Entertainment
04.2012 - 03.2019
Server/Manager
Houlihans Restaurant
08.1989 - 06.2006
Bachelor's degree - Psychology
Temple University