William Simms
Middletown
Summary
Adept at project management and problem-solving, I significantly enhanced team efficiency and product flow at Best Buy. My background with the Pennsylvania Army National Guard showcases my ability to improve operational readiness through meticulous maintenance and team collaboration, achieving a notable increase in mission success rates.
Overview
15
15
years of professional experience
Work History
Product Flow Specialist
Best Buy
07.2021 - Current
- Completing packing operations to SOP.
- Maintaining completion of order to be picked.
- Receiving inbound trucks and customer orders.
- Loading trailers with sendback products and customer repair items.
- Staging deliveries of customer order for Geek Squad Install Teams.
- Maintain bin accuracy of products using handheld scanners.
- Assist other employees with handling investigation of missing product.
91B Wheeled Vehicle Mechanic
Pennsylvania Army National Guard
02.2017 - 02.2025
- Assisted in the recovery of disabled vehicles in both field exercises and actual operations to ensure minimum disruption to mission objectives.
- Contributed to mission success by efficiently managing work orders for scheduled maintenance tasks on a diverse array of military vehicles.
- Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles.
- Strengthened team collaboration by assisting other mechanics in resolving complex technical issues related to wheeled vehicle repairs.
- Reduced downtime for critical equipment with timely troubleshooting and repair of electrical, hydraulic, and powertrain systems.
- Performed wheeled vehicle recovery operations.
- Handled repair work and maintenance to keep vehicles functional.
Tire and Lube Technician
Loves Travel Stop
01.2020 - 12.2020
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Greeted customers and answered questions about oil changes and other services.
- Over the road tire repair/replacement
Pricing Cordinator
Giant Food Stores
04.2010 - 12.2019
- Provided exceptional customer service by addressing inquiries related to product pricing and promotions promptly and professionally.
- Collaborated with merchandising teams for optimal product placement, maximizing sales potential.
- Maintained an organized work environment, ensuring efficient access to relevant documents and information.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Managed overnight price changes, displaying ads, and setting scale prices
Education
High School Diploma -
Middletown Area Highschool
Middletown Pa06-2010
Skills
- Project management
- Data analysis
- Problem solving
- Team collaboration
- Process improvement
- Time management
- Quality assurance
- Data management
- Battery maintenance
- Fuel system maintenance
- Electrical system troubleshooting
- Hydraulic systems maintenance
Timeline
Product Flow Specialist
Best Buy
07.2021 - Current
Tire and Lube Technician
Loves Travel Stop
01.2020 - 12.2020
91B Wheeled Vehicle Mechanic
Pennsylvania Army National Guard
02.2017 - 02.2025
Pricing Cordinator
Giant Food Stores
04.2010 - 12.2019
High School Diploma -
Middletown Area Highschool
Similar Profiles
Alana BenitezAlana Benitez
Phone Technician at Best BuyPhone Technician at Best Buy
Liam BryanLiam Bryan
Shift Lead at Best BuyShift Lead at Best Buy
Raymond WalkerRaymond Walker
Clerical Support I at Best BuyClerical Support I at Best Buy