William Steltz
Millersville
Summary
At El Serrano, I excelled in enhancing dining experiences through meticulous cleanliness and exceptional customer service, showcasing my adaptability and teamwork skills. I also trained new staff, demonstrating leadership and a commitment to maintaining high standards. My proactive approach and ability to engage guests significantly contributed to a welcoming dining environment.
Overview
2
2
years of professional experience
Work History
Restaurant Busser/Foodrunner/Server
El Serrano
08.2022 - 04.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Trained new staff in bussing and cleaning procedures.
Education
Bachelor of Science - Physics
University of Maryland, College Park
College Park, MD05-2028
Skills
- Excellent teamwork
- Adaptable to change
- Flexible schedule availability
- Maintaining cleanliness
- Customer Service-oriented
- Guest engagement
- Professional appearance
- Memory retention
Timeline
Restaurant Busser/Foodrunner/Server
El Serrano
08.2022 - 04.2024
Bachelor of Science - Physics
University of Maryland, College Park
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