
Results-driven Education Program Coordinator with experience supporting healthcare and workforce development training programs from enrollment through completion and certification. Proven ability to manage student onboarding, scheduling, LMS administration, progress tracking, and program communications while maintaining high-quality learner and stakeholder experiences. Brings a strong background in vocational education, business management training, and grant-funded program coordination for vulnerable populations, with demonstrated expertise in compliance, reporting, and operational support. Highly organized, detail-oriented, and proactive professional skilled in cross-functional collaboration, data management, and continuous program improvement within healthcare education environments.
Coordinated and managed end-to-end onboarding for 50–150+ new hires annually, ensuring timely completion of employment documentation, background checks, and system access
• Served as the primary point of contact for new hires during onboarding, resolving questions and issues to improve first-day readiness and employee satisfaction
• Prepared and maintained accurate employee records in HRIS systems, ensuring 100% compliance with company policies and federal and state regulations
• Conducted new hire orientations covering company policies, benefits enrollment, compliance requirements, and workplace expectations
• Collaborated with HR, hiring managers, IT, and payroll teams to ensure seamless onboarding and reduced onboarding delays by up to 20%
• Tracked onboarding progress and documentation, achieving 98–100% on-time completion of onboarding requirements
• Developed and updated onboarding materials, checklists, and process documentation to improve onboarding efficiency and consistency
• Generated onboarding reports and metrics to support workforce planning and continuous process improvement
Served as the primary point of contact for returned migrants, training providers, government partners, and implementing organizations throughout the education and reintegration program lifecycle
• Coordinated and scheduled vocational skills and business management training programs for 100–300+ returned migrants, ensuring alignment with International Labour Organization (ILO) standards and national reintegration objectives
• Managed beneficiary enrollment from initial profiling and needs assessment through onboarding, training participation, and post-training follow-up
• Tracked participant progress throughout training programs and conducted follow-ups to support completion, certification, and livelihood readiness
• Monitored and documented disbursement and utilization of small business grants, achieving 95–100% compliance with grant guidelines and reporting requirements
• Maintained day-to-day program operations including data management, financial tracking, activity scheduling, and budget support documentation
• Responded promptly to inquiries regarding program eligibility, training schedules, grant conditions, and reintegration support services
• Maintained accurate beneficiary records, attendance logs, grant tracking sheets, and monitoring reports in line with donor and organizational standards
• Conducted field monitoring visits and post-training assessments to evaluate business performance, grant utilization, and program impact
• Generated periodic progress reports, participant tracking summaries, and outcome data to support internal decision-making and external reporting
• Collaborated with vocational training institutions, NGOs, community leaders, and government stakeholders to ensure coordinated service delivery
• Supported program communications by coordinating outreach activities, beneficiary engagement sessions, and stakeholder meetings
• Applied ethical, safeguarding, and inclusion principles when working with vulnerable populations, ensuring dignity, confidentiality, and equitable access to services
• Contributed to program improvement by collecting participant feedback and recommending adjustments to training delivery and support services
Education program coordination and administrative operations
Student enrollment, onboarding, and lifecycle management
Learning Management System (LMS) administration and reporting
Scheduling, calendar management, and event coordination
Payment tracking, invoicing support, and basic financial administration
Microsoft Office Suite proficiency (Excel, Word, PowerPoint)
Data tracking, spreadsheet reporting, and documentation management
Strong written and verbal communication skills
Stakeholder engagement (students, faculty, recruiters, and partners)
Customer service and student support from inquiry through certification
High attention to detail with ability to manage multiple projects and deadlines
Organizational, time management, and multitasking skills
Adaptability, proactive problem-solving, and process improvement
Google Project Management Certification June 2025
International Labour Organization Business Management Training Feb. 2024