Overview
Work History
Education
Timeline
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Willow Macol

Philadelphia

Overview

7
7
years of professional experience

Work History

Server

The Wolfe
09.2023 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Crest Hollow Country Club
12.2022 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Server/Bartender

Red Lobster
08.2019 - 10.2022
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Grants and Services Intern

Lower Manhattan Cultural Council
09.2020 - 05.2021
  • Assisted in organizing cultural events, enhancing community engagement and participation.
  • Coordinated communication between artists and staff, fostering collaboration and project clarity.

Camp Counselor

Concordia Language Villages
07.2018 - 08.2018
  • Taught beginner Arabic language class.
  • Ran Arabic music program and activities.
  • Worked camp store (controlled income, inventory, etc.)
  • Maintained responsibility of speaking in Arabic 100% of the time around campers.


Education

Master Of Music - Classical Voice

Aaron Copland School of Music- Queens College
Queens, NY

Bachelor Of Music - Classical Voice

Hunter College of The City University of New York
New York, NY

Timeline

Server

The Wolfe
09.2023 - 06.2025

Server

Crest Hollow Country Club
12.2022 - 09.2023

Grants and Services Intern

Lower Manhattan Cultural Council
09.2020 - 05.2021

Server/Bartender

Red Lobster
08.2019 - 10.2022

Camp Counselor

Concordia Language Villages
07.2018 - 08.2018

Master Of Music - Classical Voice

Aaron Copland School of Music- Queens College

Bachelor Of Music - Classical Voice

Hunter College of The City University of New York

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Willow Macol