Willow Macol
Philadelphia
Overview
7
7
years of professional experience
Work History
Server
The Wolfe
09.2023 - 06.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Crest Hollow Country Club
12.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Server/Bartender
Red Lobster
08.2019 - 10.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Grants and Services Intern
Lower Manhattan Cultural Council
09.2020 - 05.2021
- Assisted in organizing cultural events, enhancing community engagement and participation.
- Coordinated communication between artists and staff, fostering collaboration and project clarity.
Camp Counselor
Concordia Language Villages
07.2018 - 08.2018
- Taught beginner Arabic language class.
- Ran Arabic music program and activities.
- Worked camp store (controlled income, inventory, etc.)
- Maintained responsibility of speaking in Arabic 100% of the time around campers.
Education
Master Of Music - Classical Voice
Aaron Copland School of Music- Queens College
Queens, NYBachelor Of Music - Classical Voice
Hunter College of The City University of New York
New York, NYTimeline
Server
The Wolfe
09.2023 - 06.2025
Server
Crest Hollow Country Club
12.2022 - 09.2023
Grants and Services Intern
Lower Manhattan Cultural Council
09.2020 - 05.2021
Server/Bartender
Red Lobster
08.2019 - 10.2022
Camp Counselor
Concordia Language Villages
07.2018 - 08.2018
Master Of Music - Classical Voice
Aaron Copland School of Music- Queens College
Bachelor Of Music - Classical Voice
Hunter College of The City University of New York