Wilmot Kunney
Lansdowne
Summary
Dynamic Analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Epic Application Analyst II
Jefferson Health
01.2020 - Current
- Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with application
- Assists in evaluation of operational needs and Epic Optimization projects; validates workflows, build, and configuration based on application requirements/ standards and serves as liaison between end users, third parties, and application staff.
- Triage and resolve tickets in a timely manner according to SLAs (Service Level Agreement).
E.H.R. System Analyst
Drexel University
07.2015 - 12.2020
- Provide comprehensive technical support to Drexel College of Medicine (DUCoM) enterprise for E.H.R. and other clinical software applications. Customer include physicians and other clinicians, clinical operations and other administrative staff, ancillary providers and vendors.
- Identify and implement process improvements/workflows, such as working with clinical application training staff to reduce gaps in user knowledge and improve standardization in application use
Education
Bachelor of Science - Health Information Management
Temple University
Philadelphia, PA05.2013
Skills
- Epic Software
- Information Technology
Certification
- RHIA - Register Health Information Management (RHIA)-2013
- EPIC – Grand Central Certification, 2020
- EPIC – Prelude Certification, 2020
Timeline
Epic Application Analyst II
Jefferson Health
01.2020 - Current
E.H.R. System Analyst
Drexel University
07.2015 - 12.2020
Bachelor of Science - Health Information Management
Temple University
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