Summary
Overview
Work History
Education
Skills
Experience
Languages
Timeline
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Wilson Jiang

Philadelphia

Summary

I am college student and military solider at the same time with dynamic and results-driven professional with a strong work ethic and integrity at K&G Fashion Superstore. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Successfully contributed to sales growth by promoting loyalty programs and maintaining store appeal, while remaining calm under pressure in high-stress situations.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Cashier

Bbq Chicken
01.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborate closely with sister to cover front-end operations during peak hours to process 125+ daily transactions accurately.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Sales Associate

K&G Fashion Superstore
06.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborate with team to achieve daily sales targets.
  • Promote store promotions, loyalty programs, and discounts.

Education

Associate of Science - Chemistry

Drexel University
Philadelphia
06-2029

Bodine High School
1101 N 4th St, Philadelphia, PA 19123
06-2025

Skills

  • Customer service
  • Calm under pressure
  • Work ethic and integrity
  • Flexible and adaptable changes to various situation
  • Written and verbal communication

Experience

Volunteer 125+ hours at NiNi's Summer camp

from 2021 June-  August.

Collaborated with peers to design and present solutions to community challenges

Tutoring kids collaborated with program coordinators to track progress and adjust teaching methods.

Created engaging lesson plans tailored to individual learning styles.

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Cashier

Bbq Chicken
01.2025 - Current

Sales Associate

K&G Fashion Superstore
06.2023 - Current

Associate of Science - Chemistry

Drexel University

Bodine High School
Wilson Jiang