Winifer Recio
Nazareth
Summary
Proven Manager at McDonald's, adept in organization and enhancing customer satisfaction, significantly improved safety procedures. At ABM Aviation, demonstrated exceptional load security and punctuality, optimizing space and minimizing damage. Skilled in heavy lifting and delivery documentation, consistently achieving efficient delivery assistance and high-quality service delivery.
Overview
9
9
years of professional experience
Work History
Driver Helper
ABM Aviation
08.2020 - 12.2022
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
Manager
McDonald's
06.2014 - 09.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Education
GED -
Beyond Institute Center
2921 Vineland Rd Kissimmee FL 3474611.2017
Skills
- Loading and unloading
- Driver assistance
- Organization
- Vehicle maintenance
- Heavy lifting
- Customer service
- Handling customers problems
- Loading and unloading procedures
- Punctuality
- Load security
- Delivery documentation
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Driver Helper
ABM Aviation
08.2020 - 12.2022
Manager
McDonald's
06.2014 - 09.2018
GED -
Beyond Institute Center
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