Dynamic host and busser with strong skills in customer service, conflict resolution, and reservations management. Committed to enhancing guest experiences in busy dining environments.
Overview
2
2
years of professional experience
Work History
Host/Busser
Green Parrot
Newtown
01.2025 - 08.2025
Managed reservation systems to maximize seating efficiency and reduce wait times.
Assisted servers by communicating guest needs promptly.
Maintained cleanliness and organization of the dining area.
Provided menu information and answered guest inquiries effectively.
Collaborated with team members to create seamless guest experiences through effective communication.
Greeted guests and gathered information to seat groups or place on waitlist.
Took reservations over phone and in person.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Provided accurate wait times and monitored waiting list to ensure timely seating for guests.
Cashier
McCaffreys
Newtown
01.2024 - 08.2024
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Handle cash, credit, and digital payments efficiently.
Process customer transactions quickly and accurately.
Maintained clean and organized checkout areas to enhance customer experience.
Resolved customer issues with professionalism and care, ensuring satisfaction.
Collaborated with team members to streamline operations and improve efficiency.