Xylana Davis
Philadelphia
Summary
Operations professional with extensive experience in court operations and human resources. Expertise in developing training programs that enhance team performance and streamline processes while ensuring compliance in highly regulated environments.
Overview
30
30
years of professional experience
Work History
Court Clerk / Court Clerk II
First Judicial District of Pennsylvania
Philadelphia
03.2004 - Current
- Reviews court records scheduled for hearings or trials for pertinent legal records and documents, including previous appeals, rulings, and notes of testimony; accesses CPCMS and CDMS to review case files and prepare required documentation.
- Records complete and accurate narratives in CPCMS of court orders, rulings, and decisions for matters before the Court.
- Processes forms through CPCMS to implement court rulings related to sentences, commitments, discharges, bail, warrants, fines, costs, restitution, and other court orders.
- Ensures correct forms are generated, scanned into CDMS, and distributed to appropriate justice partners.
- Trained Court Clerk Trainees on court clerk processes and procedures to ensure consistency and compliance.
- Identified procedural issues affecting court order implementation and collaborated with stakeholders to resolve challenges.
- Addressed inquiries about courtroom paperwork and documentation requirements to facilitate efficient court operations.
Service Representative
City of Philadelphia
Philadelphia
01.1997 - 03.2004
- Coordinated onboarding and offboarding activities for interns from Drexel University and Temple University, facilitating seamless transitions into and out of the organization.
- Assisted with intern orientation by communicating workplace expectations, departmental procedures, and administrative requirements.
- Liaised between interns, supervisors, and university representatives to foster communication and enhance employee experience.
- Supported Human Resources operations through personnel documentation, employee record management, reporting, and administrative coordination.
- Managed databases tracking employee suspensions, warnings, and personnel actions, ensuring confidentiality and compliance with City policies.
- Department of Streets, Human Resources
Education
Bachelor of Science - Business Administration – Management
Strayer University
Philadelphia, PA01-2022
Associate of Applied Science - Criminal Justice
Community College of Philadelphia
1700 Spring Garden Street05-2018
Skills
- Court Procedures Training
- Legal Documentation Management
- Court Record Maintenance
- Electronic Court Record Maintenance
- CPCMS
- CDMS management
- Stakeholder Coordination
- Stakeholder Communication
- Court Staff Coordination
- Workflow Optimization
- Court Technology Management
- Microsoft Office Suite
- Word
- Excel
- Outlook
- Teams
- PowerPoint
- Adobe Acrobat
- Knowledge transfer
- Case File Reporting
Timeline
Court Clerk / Court Clerk II
First Judicial District of Pennsylvania
03.2004 - Current
Service Representative
City of Philadelphia
01.1997 - 03.2004
Bachelor of Science - Business Administration – Management
Strayer University
Associate of Applied Science - Criminal Justice
Community College of Philadelphia