- Dancing
- Community Cleanup
- Volunteering
- I enjoy cooking for friends and family gatherings
Katie McCloskey
Harleysville
Summary
Detail-oriented and dependable professional with strong communication, organization, and problem-solving skills. Experienced in managing responsibilities efficiently, collaborating with teams, and maintaining high standards of accuracy. Motivated to contribute positively to an organization while continuing to develop skills and grow professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender and Server
Lederach Golf Club
Harleysville, PA
03.2024 - Current
- Mixed and served beverages according to standard recipes and customer preferences.
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Maintained cleanliness and organization of bar area
- restocking supplies to optimize workflow during peak hours.
- Trained new bartenders on standard operating procedures and customer service best practices.
- Served high customer volumes during special events, nights, and weekends.
Retail Sales Associate
Athleta
Collegeville, PA
08.2023 - 01.2025
- Provided exceptional customer service to enhance shopping experience and foster loyalty.
- Assisted in visual merchandising, ensuring product displays aligned with brand standards.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained knowledge of current promotions and product features to inform customers effectively.
Server
The Landing Of Towamencin
Lansdale, PA
03.2023 - 08.2023
- Served food and beverages promptly with focused attention to resident needs.
- Cultivated warm relationships with residents.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to coordinate timely food delivery and optimize service efficiency.
Front Desk Receptionist
Sweet and Sassy
Collegeville, PA
02.2021 - 06.2023
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Coordinated appointments and maintained scheduling for multiple departments effectively.
- Assisted guests with inquiries, providing exceptional customer service and support.
- Trained new staff on front desk procedures and customer interaction protocols.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Server
Arbour Square
Harleysville, PA
11.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to resident needs.
- Cultivated warm relationships with residents.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Health Science
Shippensburg University of Pennsylvania
Shippensburg, PA05-2028
High School -
Souderton Area High School (SAHS)
Souderton, PA05-2024
Skills
- Effective communication
- Advanced leadership
- Excellent time management skills
- Strong organizational skills
- Team player attitude
- Patience and tolerance
- Cleanliness and hygiene
Certification
- Certified in First Aid, CPR, AED for children and adults - National CPR Foundation 2021-2023
- Babysitting certified (2018) - American Red Cross
Interests
Timeline
Bartender and Server
Lederach Golf Club
03.2024 - Current
Retail Sales Associate
Athleta
08.2023 - 01.2025
Server
The Landing Of Towamencin
03.2023 - 08.2023
Server
Arbour Square
11.2022 - 03.2023
Front Desk Receptionist
Sweet and Sassy
02.2021 - 06.2023
Bachelor of Science - Health Science
Shippensburg University of Pennsylvania
High School -
Souderton Area High School (SAHS)