Compassionate Case Manager with 5 years of experience in fast-paced positions. Committed to helping community members access resources and improve wellness through hands-on support and education. Exceptional communication and planning abilities with an organized and thorough nature.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Health Worker
Service Access and Management
01.2023 - Current
Conducted SDOH (Social Determinants of Health) assessment to all members including families, children, individuals with disabilities, maternal candidates, and seniors
Navigated and placed appropriate referrals to healthcare services, agencies, and resources
Supported members in managing chronic conditions and navigating healthcare systems
Ongoing collaboration with healthcare providers, community organizations, social services agencies
Promoted wellness and healthy lifestyles through education and advocacy
Assisted members in navigating the healthcare system and accessing available resources, including, but not limited to, financial assistance, housing support, and transportation services
Advocated on behalf of members to ensure they receive appropriate medical care, social services, and support, addressing any barriers to care
Contacted members in person, by phone, and in writing to resolve SDOH insecurities and to provide education of wellness.
Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to members.
Intervention Specialist/Supervisor
Once Upon A Time
01.2022 - 01.2023
Ongoing evaluation of the curriculum, procedures, and individual students' needs and progress
Collaborated with parents, teachers, and relevant persons to create and implement individualized learning plans
Employed suitable classroom management techniques
Kept records of children's performance/behavior
Developed an intervention plan that is tailored to the needs of the student
Monitored the progress of the intervention and made any necessary adjustments
Documented all interventions and progress made
Provided emotional and educational support to the family to help them better understand the problem and how to address it.
Bilingual CATCH Coordinator
Wyoming Valley Children's Association
01.2019 - 01.2022
Completed initial intake referrals and worked cooperatively to determine eligibility for services
Maintained documentation of program requirements
Collaborated with Early Intervention (Under 3 MHDS) and Hazleton Area Early Intervention (PreSchool) to coordinate an evaluation using ADOS (Autism Diagnostic Observation Schedule)
Supervised an initial screening for referred families as part of the requirement to determine eligibility of program
Maintained and scheduled intake appointments
Provided immediate feedback about the evaluation and provided suggestions for further services
Coordinated with referring services such as PT, OT, and ST and other agencies and assisted with scheduling follow up
Facilitated CATCH Team meetings giving all team participants the opportunity to contribute.
Translator
Wyoming Valley Children's Association
01.2019 - 01.2022
Provided effective communication between administration and parents for in school-based details regarding registration and parental concerns
Proofread and wrote translations for school-based documents to Spanish-speaking families for both classrooms and therapists
Provided interpretations as required by phone conferences or in person.
Provided real-time interpretation services during Parent-Teacher conferences, meetings/phone calls, Speech Therapy, Physical Therapy, Occupational Therapy, and Administration.
Special Education Assistant/Aide Teacher
Wyoming Valley Children's Association
01.2019 - 01.2022
Assisted students as needed in their daily routines across classroom activities and/or settings
Collected data for behavioral or academic progress
Initiated and followed through with behavioral interventions as designated and demonstrated by the classroom teacher and BCBA
Communicated with all team members in an appropriate manner regarding student progress and/or concerns
Led and/or facilitated teaching of individuals through ABA programs, including but not limited to: ABA program, Cold Probes, ITT, errorless learning, verbal behavior techniques, 1:1, small group, or whole class instruction
Monitored students at all times including on/off transportation and arrival, lunch, and times of transition
Assisted with students requiring self-help skills in the areas of safety, eating, and toileting
Prepared room daily for instruction in the morning or end of day as designated by the teacher
Assisted in helping a student develop necessary skills in the generalized education environment
Promoted a positive learning environment by creating visual supports, sensory accommodations, and structured routines.
Early Childhood Teacher
Wyoming Valley Catholic Youth Center
01.2018 - 01.2019
Lesson Planning
Provided a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play
Took the lead in reviewing academic material and carrying other plans for the classroom
Attended children's basic needs by feeding them, dressing them, and changing their diapers
Maintained classroom appearance by cleaning toys and classroom on a regular schedule
Instructed children on hand hygiene and other hygiene habits
Potty trained
Led assistance in cases of injury or illness
Managed classroom
Supervised the class.
Cashier
Kohl's
01.2016 - 01.2019
Credit Engagement
Customer Interaction
Processing Payments.
Customer Service
Kohl's
01.2015 - 01.2017
Credit Engagement
Customer Interaction
Resolving Complaints
Processing Payment
Organizing Stock
Processing Returns
Count Register.
Education
Psychology - Specialization ABA
Capella University
Secondary Education - Mathematics
Misericordia University
Education - Mathematics
Bloomfield College
Performing Arts - Theatre
Passaic County Technical Institute
Education - Mathematics and Literature
Passaic County Community College
Skills
Fluent in Spanish
Outstanding creative thinking and problem-solving abilities
Case Documentation
Ability to manage teams and diverse populations
Health Education
Schedule Management
Certification
Performing Arts Certification
Advanced-High Spanish
Miss Ecuador (CCENJ) 2015-2016 Community outreach
Mental Health First Aid Certification
First Aid Certification - American Red Cross or Emergency Care & Safety Institute.
Community Health Worker Certificate
Pennsylvania Driver's License
Behavioral Therapy Certification
Community Outreach
Dance Coordinator Leader for many dance performances for benefits of Religious outreach
Volunteer in Autism awareness events
Ecuador Native Dance Representative
Miss Ecuador CCENJ
Catechist for both Confirmation and First Communion
Member of the St. Monica Roman Catholic Church
Have traveled to 25 countries around the world
Languages
Spanish
Native or Bilingual
Timeline
Community Health Worker
Service Access and Management
01.2023 - Current
Intervention Specialist/Supervisor
Once Upon A Time
01.2022 - 01.2023
Bilingual CATCH Coordinator
Wyoming Valley Children's Association
01.2019 - 01.2022
Translator
Wyoming Valley Children's Association
01.2019 - 01.2022
Special Education Assistant/Aide Teacher
Wyoming Valley Children's Association
01.2019 - 01.2022
Early Childhood Teacher
Wyoming Valley Catholic Youth Center
01.2018 - 01.2019
Cashier
Kohl's
01.2016 - 01.2019
Customer Service
Kohl's
01.2015 - 01.2017
Psychology - Specialization ABA
Capella University
Secondary Education - Mathematics
Misericordia University
Education - Mathematics
Bloomfield College
Performing Arts - Theatre
Passaic County Technical Institute
Education - Mathematics and Literature
Passaic County Community College
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