Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayaila Simmons

Clairton

Summary

With a solid background in compassionate caregiving and client support, demonstrated through roles at Legacy Residential Services and others, I excel in creating safe and supportive environments for clients. My expertise includes first aid, behavior redirection, and fostering strong relationships, ensuring a blend of empathetic care and practical safety measures. Achievements include significantly improving client wellness and satisfaction.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

DSP

Flagstar
Pittsburgh
08.2025 - Current
  • Supported individuals with developmental disabilities in daily living activities.
  • Implemented personalized care plans to enhance client well-being.
  • Assisted clients in developing social skills through group activities.

DSP

Pennsylvania Mentor
Monroeville
10.2023 - 06.2025
  • Supported individuals with developmental disabilities in daily living activities.
  • Implemented personalized care plans to enhance client well-being.

  • Assisted clients in developing social skills through group activities.

Bus /Van Driver

Matthew bus company
Clairton
08.2024 - 09.2024
  • Operated company vans to transport passengers safely and efficiently.
  • Maintained vehicle cleanliness and ensured proper functioning of equipment.
  • Assisted passengers with boarding and disembarking from vehicles.

Direct Support Professional

Legacy Residential Services
10.2023 - 07.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Fayette Residential Services

Direct Support Professional
06.2023 - 07.2024
  • Managed budgets effectively, optimizing resources to maintain high-quality services for residents.
  • Developed strong relationships with residents and families, fostering a supportive community environment.

Foster Care Provider

Second Chance
10.2023 - 06.2024
  • Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
  • Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
  • Participated in ongoing training opportunities to stay current on best practices in foster care provision.
  • Cared for medically fragile children in need of extensive support.

Box Truck Driver

Carrying Carriers LLC
02.2023 - 03.2023
  • Assisted in warehouse operations when needed, contributing to overall team success and productivity.
  • Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
  • Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
  • Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.

Direct Support Professional

Delta T Group
03.2021 - 03.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Care Support Worker

Integrity Home Healthcare
03.2020 - 05.2021
  • Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
  • Enhanced patient comfort by providing personalized care and support tailored to individual needs.

Personal Support Worker

Locust Grove
04.2019 - 01.2021
  • Provided emotional support and companionship to enhance client well-being.
  • Facilitated recreational activities to promote social interaction among residents.
  • Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.

Customer Service Representative

Alorica
Pittsburgh
07.2018 - 08.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions
  • Responded to customer requests for products, services, and company information.
  • Provided product information to enhance customer understanding and satisfaction.

Education

Hill House Passport Academy Charter School
Pittsburgh, PA

Class A Cdl - Truck Driver

All State
West Mifflin, PA

Skills

  • First aid and safety
  • Behavior redirection
  • Client Support
  • Compassionate Caregiving
  • Conflict resolution
  • Active listening

Timeline

DSP

Flagstar
08.2025 - Current

Bus /Van Driver

Matthew bus company
08.2024 - 09.2024

DSP

Pennsylvania Mentor
10.2023 - 06.2025

Direct Support Professional

Legacy Residential Services
10.2023 - 07.2024

Foster Care Provider

Second Chance
10.2023 - 06.2024

Fayette Residential Services

Direct Support Professional
06.2023 - 07.2024

Box Truck Driver

Carrying Carriers LLC
02.2023 - 03.2023

Direct Support Professional

Delta T Group
03.2021 - 03.2023

Care Support Worker

Integrity Home Healthcare
03.2020 - 05.2021

Personal Support Worker

Locust Grove
04.2019 - 01.2021

Customer Service Representative

Alorica
07.2018 - 08.2019

Class A Cdl - Truck Driver

All State

Hill House Passport Academy Charter School

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Ayaila Simmons