Yalemwork legesse
Philadelphia
Summary
Dynamic professional with a proven track record at Ethio Cafe and Restaurant, adept in customer service and operations management. Excelled in enhancing customer satisfaction and meeting financial targets through effective problem-solving and team leadership. Skilled in customer assistance and housekeeping, demonstrating exceptional work ethic and empathy.
Overview
13
13
years of professional experience
Work History
Cashier
Produce Junction
01.2019 - Current
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Manager of Operations
Ethio Cafe and Restaurant
02.2012 - 05.2018
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Taking care of tables and kitchen work such as washing dishes
Education
High School Diploma -
Wonderad
Addis AbabaSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Housekeeping
Timeline
Cashier
Produce Junction
01.2019 - Current
Manager of Operations
Ethio Cafe and Restaurant
02.2012 - 05.2018
High School Diploma -
Wonderad
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