Yalemwork legesse
Philadelphia
Summary
Dynamic professional with a proven track record at Ethio Cafe and Restaurant, adept in customer service and operations management. Excelled in enhancing customer satisfaction and meeting financial targets through effective problem-solving and team leadership. Skilled in customer assistance and housekeeping, demonstrating exceptional work ethic and empathy.
Overview
13
13
years of professional experience
Work History
Cashier
Produce Junction
Philadelphia, PA
01.2019 - Current
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Manager of Operations
Ethio Cafe and Restaurant
Philadelphia, PA
02.2012 - 05.2018
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Taking care of tables and kitchen work such as washing dishes
Education
High School Diploma -
Wonderad
Addis AbabaSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Housekeeping
Timeline
Cashier
Produce Junction
01.2019 - Current
Manager of Operations
Ethio Cafe and Restaurant
02.2012 - 05.2018
High School Diploma -
Wonderad