Yamina Toumi
Swarthmore
Summary
Accomplished Program Manager at CGFNS International, adept in leadership and bilingual credential evaluation. Spearheaded mentoring programs and enhanced team productivity, achieving significant improvements in employee performance and client satisfaction. Expert in time management and fostering collaborative environments, with a proven track record in elevating educational assessment standards.
Overview
10
10
years of professional experience
Work History
International Credential Evaluator Program Manager
CGFNS International
11.2022 - Current
- Provide feedback to the production team to enhance product quality.
- Regularly meet with project stakeholders to review progress and make necessary adjustments.
- Engage with clients to understand business needs and define requirements.
- Coach team members on productivity strategies to achieve objectives.
- Partner with subject matter experts to design and implement mentoring programs, enhancing the learning experience.
- Facilitate workshops and conduct individualized training sessions to improve team skills and knowledge.
- Set clear targets and effectively communicate goals to the team.
- Establish performance benchmarks for employees and provide actionable feedback for improvement.
- Set team priorities, maintain schedules, and monitor performance to meet goals.
- Assess employee performance and deliver constructive feedback for skill enhancement.
- Foster a positive, collaborative work environment to enhance company morale and employee retention.
International Credentials Evaluator
CGFNS International
02.2015 - 11.2022
- Assigned files and managed caseloads efficiently.
- Conducted training sessions for International Credentials Evaluators.
- Reviewed and evaluated credentials for Internationally Educated Nurses.
- Produced advisory reports for nursing regulatory bodies.
- Performed peer reviews as part of the Quality Assurance Team.
- Coached and mentored team members to enhance performance and knowledge.
- Provided timely and accurate responses to inquiries from internal and external customers.
- Conducted nursing education assessments in both French and English.
- Contributed to research on educational systems across different countries.
Education
Certificate - Building Personal Resilience: Managing Anxiety
HarvardX
Online07-2024
Certificate - Exercising Leadership: Foundational Principles
HarvardX
Online04-2024
Bachelor of Arts - Library Science
University of Oran Es-Senia
Oran, Algeria07-2000
Skills
- Leadership and Teamwork
- Time and Task Management
- Communication and Professionalism
Reading (Fiction Enthusiast)
As a fiction enthusiast, I enjoy reading in both French and English, exploring a diverse range of genres from classic literature to modern novels. Reading in both languages not only enhances my language skills but also broadens my cultural perspective, allowing me to appreciate storytelling nuances across different cultures
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
International Credential Evaluator Program Manager
CGFNS International
11.2022 - Current
International Credentials Evaluator
CGFNS International
02.2015 - 11.2022
Certificate - Building Personal Resilience: Managing Anxiety
HarvardX
Certificate - Exercising Leadership: Foundational Principles
HarvardX
Bachelor of Arts - Library Science
University of Oran Es-Senia
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