Hi, I’m
YARENIS L. ALVAREZ A.
Manager
David,Chiriqui
Summary
Experienced and proactive professional with over 10 years of expertise in team leadership, customer service, and operational management across diverse industries including hospitality, insurance, and retail. Highly skilled in staff supervision, inventory control, customer relations, and budget management. Demonstrated success in optimizing service quality, streamlining administrative processes, and driving consistent business performance. Known for being responsible, adaptable, and results-driven, with strong interpersonal and problem-solving abilities. Fluent in Spanish and proficient in English, with advanced communication skills and a solid understanding of business environments.
Overview
12
years of professional experience
3
years of post-secondary education
2
Languages
Work History
Fonda Las Molas
Manager
01.2022 - Current
Job overview
- Supervised daily operations in the kitchen and customer service areas
- Managed staff recruitment, training, scheduling, and evaluations
- Handled customer inquiries and complaints, ensuring high service standards
- Monitored inventory levels, placed orders, and maintained supplier relations
- Controlled costs and budgets, analyzed margins, and met financial goals
- Created work schedules and oversaw payroll processes
- Conducted regular quality inspections for food and service standards
Yaseguros PTY
Insurance Advisor / Part time Job
01.2014 - 01.2024
Job overview
- Advised clients and issued general and life insurance policies
- Followed up on prospects to secure sales
- Managed and expanded the client database, achieving 100% renewal increase annually
Lumicentro
Assistant Manager
01.2013 - 01.2014
Job overview
- Supported store management in planning and executing sales strategies
- Oversaw customer service operations, including sales and payment processes
- Tracked weekly, monthly, and quarterly performance targets
- Controlled inventory and supervised stock levels
- Evaluated employee performance and identified training needs
- Motivated and guided sales staff
- Handled customer complaints and feedback
- Managed operational costs and resources
- Recommended sales training programs
- Analyzed consumer behavior and adapted product positioning
Education
UNIVERSIDAD LATINA
Bachelor's degree from International Trade and Logistics
01.2005 - 01.2008
Skills
Team Leadership & Staff Supervision
Customer Service Excellence
Inventory Management & Ordering
Scheduling & Payroll Coordination
Budgeting & Cost Control
Conflict Resolution & Problem Solving
Quality Control & Food Safety Standards
Training & Performance Evaluation
Time Management & Multi-tasking
Supplier & Vendor Relations
Sales Monitoring & Daily Reporting
Adaptability in High-Pressure Environments
Personal Information
- ID Number: 4-740-714
- Date of Birth: 05/01/86
- Marital Status: Married
Timeline
Manager
Fonda Las Molas
01.2022 - Current
Insurance Advisor / Part time Job
Yaseguros PTY
01.2014 - 01.2024
Assistant Manager
Lumicentro
01.2013 - 01.2014
UNIVERSIDAD LATINA
Bachelor's degree from International Trade and Logistics
01.2005 - 01.2008