Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yarilys Gomez

Philadelphia,PA

Overview

3
3
years of professional experience

Work History

Brand Ambassador

Polo Ralph Lauren
02.2023 - 02.2024
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Showed understanding of customer's personal style and preferences when offering product advice.

Customer Service Associate

Wawa Convenience Store
11.2020 - 01.2022
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Investigated and resolved accounting, service and delivery concerns.
  • Increased revenue by cross-selling and upselling products and services.

Education

No Degree - Marketing

Indiana University of Pennsylvania
Indiana, PA
05.2025

Skills

  • Customer Service and Assistance
  • Hospitality and Accommodation
  • Problem Resolution
  • Proficient using Excel
  • Effective communicator

Languages

Spanish
Native or Bilingual

Timeline

Brand Ambassador

Polo Ralph Lauren
02.2023 - 02.2024

Customer Service Associate

Wawa Convenience Store
11.2020 - 01.2022

No Degree - Marketing

Indiana University of Pennsylvania

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Yarilys Gomez