PROFILE
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Personal Information

Yashveer Seetaram

Heritage Awali Golf & Spa Resort
Kalimaye Road, D'Epinay, Pamplemousses
Yashveer Seetaram
1
Certification
16
years of professional experience

Dynamic and results-driven luxury hospitality professional with extensive international experience in world-class hotels, luxury resorts,and cruise operations, including Atlantis The Palm Dubai, a Forbes Travel Guide Award-winning property. Experienced in delivering delivering exceptional guest experiences while consistently maintaining the highest standards of Forbes, LQA, and luxury service excellence for discerning international clientele.

Highly skilled in Front Office Operations, Guest Relations, VIP Services, and luxury guest engagement, with proven ability to lead teams, and enhance overall guest satisfaction. Recognised for strong communication, operational excellence, and a passion for creating personalised experiences that exceed expectations in world-class hospitality environments.

Holder of a Bachelor Degree in International Hotel & Tourism Management from Vatel Nauritius and a Diploma in Hotel and Tourism Management from Hotel and Tourism Management Institute Switzerland (HTMI) Switzerland awarded by Polytechnics Mauritius,supported by continuous professional development and a commitment to delivering exceptional luxury service standards.

Work History

4 Months
05.2026 - Current
4 Months
Guest Relations Supervisor
Heritage Awali Golf & Spa Resort | Bel Ombre
05.2026 - Current
2 Years 8 Months
09.2023 - 05.2026
2 Years 8 Months
FRONT OFFICE & GUEST RELATIONS OFFICER/TEAMLEADER
Westin Turtle bay Resort and Spa | Balaclava, Mauritius
09.2023 - 05.2026
1 Year 2 Months
07.2022 - 09.2023
1 Year 2 Months
MANAGER IN TRAINING IN FOOD AND BEVERAGES DEPARTMENT
ATLANTIS THE PALM HOTEL DUBAI | Dubai
07.2022 - 09.2023
5 Months
10.2019 - 03.2020
5 Months
FRONT OFFICE AND KITCHEN MANAGEMENT TRAINEE
Veranda Grand Baie | Grand Baie, Mauritius
10.2019 - 03.2020
2 Years 5 Months
07.2016 - 12.2018
2 Years 5 Months
Head Waiter
Sitar Indian Restaurant
07.2016 - 12.2018
6 Months
11.2015 - 05.2016
6 Months
Bar Waiter
P&O Cruises (Britannia Cruise Ship) | Southamton,United Kingdom
11.2015 - 05.2016
11 Months
08.2010 - 07.2011
11 Months
Trainee Waiter
Merville Beach Hotel (Now LUX Grand Baie) | Grand Baie, Mauritius
08.2010 - 07.2011

Education

Bachelor Degree - International Hotel & Tourism Management

VATEL INTERNATIONAL BUSINESS SCHOOL | Mauritius | 01-2022

Diploma - International Tourism and Hotel Management

HTMI Switzerland | Mauritius | 01-2021

Skills

Front Office Operations & PMS (Opera)
FORBES Travel Guide & LQA Standards
Luxury guest relations
Team leadership
Upselling &Revenue Enhancement Techniques
VIP guest handling
Complaint resolution
Conflict resolution

Accomplishments

    Certificate of Achievement: Top Incremental Revenue Performer in February 2025. Awarded by FPG and Marriott Mauritius.

    Certificate of Achievement: 2nd Top Incremental Revenue Performer in May 2024. Awarded by FPG and Marriott Mauritius.

Certification

CERTIFICATE OF COMPLETION – CUSTOMER EXPERIENTIAL SERVICE (Institute of Hospitality / Typsy), CERTIFICATE OF COMPLETION – EFFECTIVE COMMUNICATION WITH STAFF (Institute of Hospitality / Typsy), CERTIFICATE OF COMPLETION – INSTAGRAM FOR HOSPITALITY BUSINESSES (Institute of Hospitality / Typsy)

Additional Information

LinkedIn: www.linkedin.com/in/yashveer-seetaram-220335158

Timeline

Guest Relations Supervisor
Heritage Awali Golf & Spa Resort
05.2026 - CurrentRead more
FRONT OFFICE & GUEST RELATIONS OFFICER/TEAMLEADER
Westin Turtle bay Resort and Spa
09.2023 - 05.2026Read more
MANAGER IN TRAINING IN FOOD AND BEVERAGES DEPARTMENT
ATLANTIS THE PALM HOTEL DUBAI
07.2022 - 09.2023Read more
FRONT OFFICE AND KITCHEN MANAGEMENT TRAINEE
Veranda Grand Baie
10.2019 - 03.2020Read more
Head Waiter
Sitar Indian Restaurant
07.2016 - 12.2018Read more
Bar Waiter
P&O Cruises (Britannia Cruise Ship)
11.2015 - 05.2016Read more
Trainee Waiter
Merville Beach Hotel (Now LUX Grand Baie)
08.2010 - 07.2011Read more
VATEL INTERNATIONAL BUSINESS SCHOOL - Bachelor Degree, International Hotel & Tourism Management
Read more
HTMI Switzerland - Diploma, International Tourism and Hotel Management
Read more

Personal Information

Date of Birth: 1991-01-30
Yashveer Seetaram