Yasin Starks
Williamsport
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
Work History
Manager
Qdoba
Williamsport
04.2023 - Current
- Shift leader who makes sure everything is up to task and everybody is doing what they suppose to do.
- Supervised daily operations to ensure efficient service and food quality
- Ensured compliance with health regulations and company policies during inspections.
- Supervised daily operations to ensure efficient service and food quality.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
Crew Member
Kfc
Williamsport
01.2022 - 04.2023
- Provided excellent customer service in a fast-paced environment.
- Drove team success by quickly completing assigned tasks.
- Presented orders to guests within anticipated service times.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Crew Member
Wendy's
Pennsylvania
01.2016 - 01.2021
- I was a crew team leader making sure the new crew member, knew what they were doing and showing them how to be great to the customers and other crew member.
- Prepared food items according to quality and safety standards.
- My main responsibility was to make sure our customers was as satisfied as possible that's the key I preach.
- Worked in a fast paced environment
- Handled customer care
- Greeted customers
- Operated the cash register
- Took phone calls
- Prepared food and drinks
- Kept stock of Sauces
- Prepped surfaces
- Relayed food and drink orders
- Restocked merchandise
- Provided excellent customer service in a fast-paced environment.
- Operated kitchen equipment and maintained cleanliness of workstations.
- Assisted team members during peak hours to ensure efficient service.
- Handled cash transactions and managed the register accurately.
- Stocked supplies and organized inventory for easy access.
- Followed health regulations and safety protocols consistently.
- Trained new crew members on procedures and best practices.
Education
Williamsport Area High School
Williamsport, PaSkills
- Serving
- Food preparation
- Catering
- Retail sales
- Kitchen management
- Culinary experience
- Food production
- Food service
- Cooking
- Kitchen experience
- Food handling
- Food safety
- Merchandising
- Cashiering
- Cleaning
- Cash handling
- Restaurant experience
- Host/hostess experience
- Meal preparation
- Banquet experience
- Team leadership
- Customer service
- Food safety compliance
- Employee training
- Staff management
- Relationship building
- Decision-making
- Policy implementation
Languages
Arabic, Intermediate
Timeline
Manager
Qdoba
04.2023 - Current
Crew Member
Kfc
01.2022 - 04.2023
Crew Member
Wendy's
01.2016 - 01.2021
Williamsport Area High School