Yasmitha Andra
Mechanicsburg
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Provides fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
2
2
years of professional experience
Work History
Checkout Advocate
Target
11.2022 - Current
- Assisted with training new staff members on proper checkout procedures.
- Monitored stock levels at checkouts to ensure adequate supplies were available for customers' convenience.
- Developed strong product knowledge of store merchandise to assist customers with their selections.
- Troubleshot technical problems related to POS systems in order to minimize disruptions during peak business hours.
- Offered additional items or services based on customer needs while upselling products whenever possible.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Teaching Assistant
Penn State Harrisburg
08.2024 - 12.2024
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom activities, tutoring, and reviewing work.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assist in managing classroom logistics, including distributing and collecting assignments.
- Perform other duties as assigned by the course instructor.
Scientific Research Intern
Biofuels Laboratory at Penn State Harrisburg
02.2023 - 12.2024
- Increased lab efficiency by streamlining data collection and analysis processes.
- Supported project management by organizing research materials, tracking progress, and reporting findings to supervising scientists.
- Developed new experimental protocols after thorough literature review and consultation with subject matter experts.
- Contributed to research advancements by conducting experiments and documenting results.
- Actively participated in regular lab meetings, providing updates on research progress and engaging in discussions about current literature or challenges faced by the team.
- Mentored junior interns, providing guidance on best practices for laboratory work and professional development opportunities.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PA06.2023
Skills
- Refunds and Exchanges
- Time Management Skills
- Credit and Cash Transactions
- Order Taking
- Product and Service Sales
- Stocking and Replenishing
Languages
Hindi
Native or Bilingual
Telugu
Native or Bilingual
Timeline
Teaching Assistant
Penn State Harrisburg
08.2024 - 12.2024
Scientific Research Intern
Biofuels Laboratory at Penn State Harrisburg
02.2023 - 12.2024
Checkout Advocate
Target
11.2022 - Current
High School Diploma -
Cumberland Valley High School
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