Yazmin A. Peña
Pittsburgh,PA
Summary
High-performing servant leader focused on maximizing organizational success through effective use of teamwork, problem-solving and delegation abilities. Top-notch communicator with excellent time management, administrative and customer service skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Document Manager
Carnegie Mellon University
Pittsburgh, PA
03.2023 - Current
- Responsible for reviewing and issuing >1,000 initial I-20 and DS-2019 Certificates of Eligibility for incoming international undergraduate and graduate students
- Review financial and other support documentation for visa documents and e-form requests
- Serve as liaison between academic apartments, foreign student/scholar advisors (FSAs), and students
- Track and review ongoing immigration policy changes and updates related to admission and enrollment and relayed pertinent information to appropriate parties
- Manage data flow between multiple databases, such as the SEVIS database and Sunapsis
- Assist in pre-reviewing eligibility documents and activating student records for Homeland Security
- Assist with various additional office tasks, such as presenting office updates to coordinators, monitoring email inbox, attending relevant webinars, and front desk coverage as needed
Mentoring Specialist
Amachi Pittsburgh
Pittsburgh, PA
01.2021 - 03.2023
- Recruited and onboarded >50 mentors annually;
- Cultivated and maintained relationships with several community organizations, such as Oasis Farms and Coalition Against Violence;
- Increased Facebook page reach by 762% and Instagram reach by 140% in one year;
- Created and implemented multiple staff policies and procedures;
- Facilitated monthly Mentoring 101 training sessions for mentors;
- Routinely acted as supervisor in superior’s absence;
- Represented organization in national conferences;
- Assisted in interviewing, hiring, and onboarding of new staff;
- Planned and executed events and outings for families and matches monthly;
- Contributed to receiving All Star Award from major grant source for exceeding grant goals;
- Co-led team of 4 staff members to achieve program goals;
- Received recognition for improving and maintaining Department of Human Services (DHS) compliance;
- Contributed to strategic planning and implementation;
- Adhered to Sanctuary Institute Model, a blueprint for organizational change that promotes safety and recovery in a trauma-informed community;
- Tracked constituent engagement using mentoring software and social media.
Local Coordinator
International Cultural Exchange Services (ICES)
Pittsburgh, PA
03.2017 - 06.2022
- Supervised and created cultural immersion experiences for over 20 high school foreign exchange students from Europe, Asia, and South America;
- Recruited and onboarded >30 host families;
- Attended annual conference in Las Vegas to improve supervision and cultural competency skills;
- Traveled to Thailand to interact with overseas agents and gain cultural knowledge benefiting Thai students;
- Acted as liaison between organization, host families and high schools in Allegheny and Butler counties;
- Successfully held conflict resolution and mediation sessions as needed.
Community Education and Transition Coordinator
Epilepsy Association Of Western And Central PA
Pittsburgh, PA
05.2017 - 08.2020
- Trained >6,000 individuals (students, school faculty, first responders and community members) annually in seizure recognition and first aid;
- Trained >200 parents in how to effectively advocate for their children in schools;
- Created and hosted presentations on laws regarding disclosing sensitive information, service animals, emergency medications and utilization of medical devices;
- Co-authored and published children's book, My Not-So-Secret Seizures, to be used in seizure recognition and first aid training for children ages 4-10, and assisted in translating book to Spanish;
- Established and maintained professional relationships with school staff, emergency services personnel, nurses, and other community organizations throughout Western PA;
- Attended annual statewide conferences for disability advocacy;
- Organized conference for individuals living independently with disabilities and held subsequent job fair;
- Built and maintained organization's social media platform, increasing visibility by 126% on Facebook and 237% on Instagram.
Education
Bachelor of Science - Psychology
Allegheny College
Meadville, PASkills
Professional Skills
- Bilingual English/Spanish (Spanish: Proficient)
- Record management
- Multitasking
- Time management
- Event planning
- Public speaking
- Project management
- Project development
- Leadership
- International travel experience
- Customer service
Technology/Software Skills
- Microsoft Office (Word, PowerPoint, Outlook, Teams, SharePoint, OneDrive, OneNote)
- Sunapsis
- SEVIS
- DonorPerfect
- Zoom Meeting
- Innovative Mentoring Software (IMS)
- Canva
- Salsa CRM and Salsa Labs
- Social Media for Business (Facebook and Instagram)
Affiliations
CMU Latine Faculty and Staff Alliance Employee Resource Group (ERG)
Co-Lead
- Planned and executed Hispanic Heritage Month event for >70 attendees
- Collaborated with local community organizations and restaurants for an enriching cultural experience during HHM event
- Managed annual budget and allocated sponsors, as needed
- Led Winter Necessity Drive benefitting the Latino Community Center and received >50 donations
- Held informative presentations for various campus organizations on the ERG and Hispanic Heritage Month
- Worked alongside and supported other CMU ERGs to boost visibility by advertising and partnering
Certification
- TESOL Certification - International Open Academy - 08/2021
- Youth Mental Health First Aid (YMHFA) - National Council for Mental Wellbeing - 08/2022
- Emerging Leaders Learning Pathway - Non-Profit Ready - 12/2022
Timeline
Document Manager
Carnegie Mellon University
03.2023 - Current
Mentoring Specialist
Amachi Pittsburgh
01.2021 - 03.2023
Community Education and Transition Coordinator
Epilepsy Association Of Western And Central PA
05.2017 - 08.2020
Local Coordinator
International Cultural Exchange Services (ICES)
03.2017 - 06.2022
Bachelor of Science - Psychology
Allegheny College