Yed Ward
Philadelphia,PA
Summary
Recent Business Administration graduate equipped with hands-on experience in areas such as operations management, logistics coordination, customer services, and team & staff management. Proven ability in handling fast-paced tasks, scheduling and organizing events, recruiting new employees, accuracy in operations, and ensuring quality customer experiences. Currently seeking an entry-level position in Human Resource Management, Operations, or Logistics.
Overview
4
4
years of professional experience
Work History
Intramural Commissioner
Robert Morris University
PA
08.2024 - 05.2026
- Directed student staff operations and contributed to the design and functionality of the school's sports website.
- Oversaw equipment functionality and updated participant database regularly.
- Managed candidate sourcing, interviewing, and selection of referees to maintain high-quality officiating standards.
- Helped coordinate event logistics, ensuring timely registration and effective scheduling.
Delivery Partner
Amazon
Sewickley, PA
03.2026 - 04.2026
- Facilitated efficient package delivery, consistently achieving on-time delivery rates of 98% by optimizing route planning and time management.
- Conducted vehicle inspections, maintained a zero-accident record, and followed all traffic laws and safety protocols.
- Loaded, organized, and secured over 150 parcels per shift to prevent damage and ensure efficient retrieval
Online Fulfillment
Walmart Inc.
Coraopolis, PA
09.2024 - 12.2025
- Coordinated the locating, preparing, and packaging of merchandise to ensure the timely fulfillment of over 500 customer orders.
- Engaged with customers to enhance satisfaction and effectively resolve online order challenges daily.
- Facilitated collaboration with supply chain and warehouse teams to maintain optimal inventory levels.
Runner/Cashier
Shoprite
Cheltenham, PA
06.2022 - 12.2022
- Maintained the flow of hundreds of customers through cashier lines, as well as working the computer interface daily
- Demonstrated excellent communication and interpersonal skills when interacting with guests while checking them out
Education
Bachelor of Science -
Robert Morris University
Coraopolis, PA05-2026
Certificate: Human Resource Management -
Robert Morris University
Coraopolis, PA05-2026
Certificate: Operations Management -
Robert Morris University
Coraopolis, PA05-2026
High School Diploma -
First Philadelphia Prep Charter School
Philadelphia, PA06.2022
Skills
- Microsoft: Word, PowerPoint & Google Docs
- HR Coordination & Administrative Support
- Recruiting Support & Staff Scheduling
- Operations Coordination
- Logistics & Fulfillment Support
- Inventory Management
- Event Planning & Scheduling
- Customer Service & Conflict Resolution
- Process Improvement Mindset
Work Region
Greater Philadelphia Area, PA
RELEVANT COURSES TO FIELD
- Law, Business, and Society
- Strategic Leadership & Performance
- Recruitment & Retention
- Logistics & Performance
INTERNSHIPS
Hersheypark, PA
- Ride Operator, Food and Beverage Associate May 2025 - August 2025
- Safety & Risk – Enforce rules, manage emergencies.
- Teamwork – Coordinate with staff, support smooth ops.
- Customer Service – Assist guests, resolve conflicts.
Timeline
Delivery Partner
Amazon
03.2026 - 04.2026
Online Fulfillment
Walmart Inc.
09.2024 - 12.2025
Intramural Commissioner
Robert Morris University
08.2024 - 05.2026
Runner/Cashier
Shoprite
06.2022 - 12.2022
Bachelor of Science -
Robert Morris University
Certificate: Human Resource Management -
Robert Morris University
Certificate: Operations Management -
Robert Morris University
High School Diploma -
First Philadelphia Prep Charter School