Yeeimy Gonzalez Tyler
Philadelphia,PA
Summary
Dedicated professional with experience at Manor College, adept in financial management and data analysis. Proven track record in enhancing customer service and promoting compassionate care. Recognized for maintaining confidentiality and accuracy while managing sensitive information. Dependable and flexible, committed to improving processes and achieving optimal outcomes for clients and students alike.
Overview
14
14
years of professional experience
Work History
Caregiver
Self-employeed
06.2020 - 01.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Financial Aid Office Assistant
Manor College
01.2017 - 04.2019
- Expedited scholarship disbursement processes by efficiently coordinating between internal stakeholders and external fund providers.
- Championed resource allocation by closely monitoring the financial aid budget, ensuring funds were distributed equitably and responsibly.
- Maintained strict confidentiality, protecting sensitive student data and adhering to privacy regulations.
- Analyzed trends in financial aid applications to identify areas for process improvement or outreach efforts.
- Conducted thorough verification checks on student income information, safeguarding against potential fraud cases.
- Assisted in the administration of various grant programs, helping eligible students access funding opportunities.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Customer Service Cashier
Lowe's
04.2008 - 05.2012
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
Education
Associate of Arts - Liberal Arts And Sciences
Manor College
Jenkintown, PA05-2025
High School Diploma -
Roxborough High School
Philadelphia, PA06-2016
Skills
- Customer service
- Data analysis
- Financial management
- Time management
- Detail orientation
- Compassionate care
- Respectful and compassionate
- Dependable and responsible
- Flexible schedule
- Accuracy and precision
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Caregiver
Self-employeed
06.2020 - 01.2022
Financial Aid Office Assistant
Manor College
01.2017 - 04.2019
Customer Service Cashier
Lowe's
04.2008 - 05.2012
Associate of Arts - Liberal Arts And Sciences
Manor College
High School Diploma -
Roxborough High School
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