Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Languages
Timeline
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Yileine Caolo

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Summary

Professional with proven expertise in family support services, prepared to excel in coordinating and facilitating resources for families. Skilled in developing and maintaining collaborative relationships, ensuring seamless communication and support among team members and stakeholders. Strong problem-solving abilities, adaptability to changing needs, and commitment to achieving impactful results. Proficient in case management, resource allocation, and community outreach.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Family Resource Coordinator

Berks County Children and Youth Services
04.2022 - Current

As a Family Resource Coordinator it is my job to work hand on hand with Kinship resource families that wish to be a resource for their family member that due to different circumstances cannot remain with their biological parents. I assist kinship families complete the licensing foster care process, providing trainings, home inspections and reviewing the requirements needed to be approved. It is also my responsibility that family understands the policy and regulations of foster care and follow through with it. As a Family Resource Coordinator it is also my responsibility of providing these families the support and resources needed.

County Caseworker

Berks County Children and Youth Services
02.2021 - 04.2022
  • Working in the In home department ongoing services with families and helping them keep their children safe
  • Working with the family achieving goals and objectives by completing tasks that will help reassure the well being of their children
  • If goals of certain concerns can't be completed by certain timeframe, kids can be removed and placed with another family member or foster care

Caseworker

Open Door International
02.2020 - 02.2021
  • Ancillary services, provide casework to clients
  • Foster Care worker, supervise and ensure children are safe and protected under a foster care environment
  • Summit Monthly and quarterly reports
  • Collar services to clients
  • Transport from and to different services if required
  • Supervised visitations

Floater

East Penn Manufacturing
11.2016 - 02.2020
  • In the finishing department I am trained to perform every job position existing at this department
  • In this department the battery is all set just missing the final labels to be shipped out to the customer
  • Some of the positions are finisher, acid leveler/capping, material handler, label maker, box maker, hydrate

Front Desk Coordinator/Recruiter

Work Personnel
11.2014 - 11.2016
  • Manage all front desk duties such as, answer phones and respond to employees, those looking for employment, clients and other office branches
  • Complete I9 verification and 8850 forms
  • Enter and submit applications, resumes and direct deposit information
  • Assist with Spanish speaking applicants and employee needs
  • Review applications and place applicants in employment that best fits their individual qualifications
  • Manage several accounts and provide with employees that meet their hiring criteria's
  • Do criminal background checks do Drug Screening
  • Enter employees hours in the system for the week

Education

Bachelor's - Criminal Justice

Interamerican University of Puerto Rico
Ponce, PR
05.2004

Skills

  • Administrative experience
  • Fully bilingual (English /Spanish)
  • Microsoft Office experience
  • Filing
  • Data entry
  • Clerical Experience
  • Order Entry
  • Case Management
  • Social Work
  • Microsoft Outlook
  • Interviewing
  • Child Protective Services
  • Recruiting
  • Microsoft Excel
  • Microsoft Word
  • Customer Service
  • Family support
  • Resource coordination
  • Policy compliance
  • Case management
  • Home inspections
  • Effective communication
  • Documentation management
  • Training facilitation
  • Report writing
  • Home visitation
  • Referral services
  • Community resources

Accomplishments

Obtained Permanency Teamwork Recognition in June 2023 by the Statewide Adoption and Permanency Network (SWAN).

Personal Information

Work Permit: Authorized to work in the US for any employer

Certification

CPR certification

Criminal Justice Information Services (CJIS)

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Family Resource Coordinator

Berks County Children and Youth Services
04.2022 - Current

County Caseworker

Berks County Children and Youth Services
02.2021 - 04.2022

Caseworker

Open Door International
02.2020 - 02.2021

Floater

East Penn Manufacturing
11.2016 - 02.2020

Front Desk Coordinator/Recruiter

Work Personnel
11.2014 - 11.2016

Bachelor's - Criminal Justice

Interamerican University of Puerto Rico
Yileine Caolo