Yin Mee Loh
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Mahzu Japanese Restaurant. Proven ability to enhance guest engagement and efficiently manage multiple tables, ensuring satisfaction. Expertise in cash handling and training new staff, contributing to a collaborative and high-performing team environment.
Overview
15
15
years of professional experience
Work History
Server
Mahzu Japanese Restaurant
08.2010 - 11.2019
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new servers on menu knowledge, service standards, and restaurant policies.
Cashier
Mahzu Japanese Restaurant
08.2010 - 11.2019
Executed cashier tasks, managing customs checks and end-of-day closing efficiently.
Server
Fuji Japanese Restaurant
10.2004 - 05.2010
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new servers on menu knowledge, service
Education
High School Diploma -
Ampang Girls School
Kuala Lumpur, Malaysia 12.1988
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Food station setup
- Bill computation
- Food running
Timeline
Server
Mahzu Japanese Restaurant
08.2010 - 11.2019
Cashier
Mahzu Japanese Restaurant
08.2010 - 11.2019
Server
Fuji Japanese Restaurant
10.2004 - 05.2010
High School Diploma -
Ampang Girls School