YOLANDA BOOKER
Philadelphia
Summary
Experienced mental health professional with strong foundation in therapeutic techniques and client-centered care. Adept at fostering collaborative environment to achieve optimal outcomes and seamlessly adapting to changing needs. Skilled in individual and group therapy, crisis intervention, and treatment planning, while maintaining high ethical standards and integrity. Reliable team player with focus on delivering impactful, results-driven support.
Mental health professional prepared to bring strong therapeutic skills to new role. Known for developing effective treatment plans and achieving meaningful client outcomes. Consistently collaborates with team members and adapts to changing clinical needs. Expertise in patient assessment and therapeutic interventions, coupled with compassionate and reliable nature.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Outpatient Therapist
Center for Families and Relationship
Philadelphia, PA
01.2023 - Current
- Conducted individual and group therapy sessions to support clients' mental health needs.
- Developed personalized treatment plans based on comprehensive assessments and client goals.
- Collaborated with interdisciplinary teams to ensure holistic care for clients.
- Implemented evidence-based therapeutic techniques to enhance client engagement and outcomes.
- Provided crisis intervention services to stabilize clients in acute distress situations.
- Documented client progress and maintained confidential records.
- Quickly built trust and rapport with clients to facilitate growth.
- Maintained strong partnerships with referral sources through regular communication updates on patient progress and successful reintegration into the community posttreatment.
Outpatient Mental Health Therapist
Healing Balm Therapy LLC
Elkins Park, PA
08.2022 - Current
- Conducted individual therapy sessions to assess and address client mental health needs.
- Developed personalized treatment plans based on comprehensive evaluations of clients.
- Facilitated group therapy sessions, promoting peer support and community among participants.
- Utilized evidence-based therapeutic techniques to enhance client engagement and progress.
- Maintained detailed documentation of client progress, effectively communicating with other healthcare providers as necessary.
Operations Manager
Alliance for Progress Charter School
Philadelphia, PA
01.2020 - 01.2021
- Supervised Office Staff for Elementary School and Middle School
- Supervised Cafeteria Staff In Elementary School and Middle School
- Supervised Facilities Manager
- Maintained vendor contracts
- Supervised students enrollment and students attendance
- Ordered supplies and maintained inventory
- Maintained credentialing for staff
- Maintained credentials and schedules, assisting with day to day operations and duties.
- Coordinate projects (meetings, training, surveys), as well as process expense reports.
Assistant Program Manager
JCS Military/Precision Human Resources
Bryn Mawr, PA
01.2018 - 01.2020
- Recruited licensed professional counselors to work with Military families in 8 different states, processing weekly payroll for over 100 LPC Professionals.
- Compile and update employee records (hard and soft copies).
- Process documentation and prepare reports relating to personnel activities, including staffing, recruitment, training, grievances and performance evaluations.
- Maintained credentials and schedules, assisting with day to day operations and duties.
- Coordinate projects (meetings, training, surveys), as well as process expense reports.
Credentialing Coordinator
Envision Physician Services
Horsham, PA
01.2016 - 01.2018
- Credentialed physicians and mid-level clinicians across multiple service lines, such as emergency medicine, hospitalist medicine, anesthesiology, for privileges at designated Hospitals and Urgent Care Centers.
- Ensured that clinicians have all mandatory state licensure, training, documents and verifications prior to being granted privileges.
- Processed clinician’s files for collaboration and supervisory agreements for designated Centers.
Staffing Coordinator
Precision Human Resources (Delta – T Subsidiary)
01.2013 - 01.2014
- Handled the staffing of teachers, monitoring the sub-finder system, processed billing and payroll.
- Prepared training materials and presented new and current policies and procedures for credentialed substitute teachers.
- Managed and implemented new training style providing cost effective and time saving solutions for the teachers.
- Proposed innovative solutions that increased effectiveness throughout hiring process, while saving time and overall cost.
Credentialing Specialist
Delta T-Group
Bryn Mawr, PA
2004 - 01.2013
- Handled credentialing independent contractor’s files for five (7) offices in compliance with the company and state requirements in Los Angeles, Maryland, San Diego, Virginia, and Western Pennsylvania.
- Performed verification of degrees, processed criminal backgrounds, traveling to offices performing credentialing audits.
- Processed all candidate personnel files according to company and client requirements, including reference checks, license verifications, drug screens, criminal background investigations, FBI fingerprinting, PA child abuse clearance, educational verification and other background checks, as necessary.
- Managed recruitment of healthcare and behavioral health professionals.
Education
Master of Arts Candidate - Counseling
Missio Seminary
Philadelphia, PA01-2022
Bachelor of Science - Business Administration
University of Phoenix
01-2011
Skills
- Performance Management
- Credentialing Services
- Team Leadership
- Project Initiatives
- Program Deliverables
- Service Planning
- Human Resources
- Policy Development
- Client Relations
- Interpersonal Communications
- Conflict Resolution
- Suicide risk assessment
- Clinical documentation
- Cognitive behavioral therapy
- Dialectical behavior therapy
- Individual counseling
- Solution-focused brief therapy
- Family therapy
- Grief and loss counseling
Certification
- Trauma Focused-Cognitive Behavior Therapy TF-CBT
- Prolonged Exposure (PE)
Timeline
Outpatient Therapist
Center for Families and Relationship
01.2023 - Current
Outpatient Mental Health Therapist
Healing Balm Therapy LLC
08.2022 - Current
Operations Manager
Alliance for Progress Charter School
01.2020 - 01.2021
Assistant Program Manager
JCS Military/Precision Human Resources
01.2018 - 01.2020
Credentialing Coordinator
Envision Physician Services
01.2016 - 01.2018
Staffing Coordinator
Precision Human Resources (Delta – T Subsidiary)
01.2013 - 01.2014
Bachelor of Science - Business Administration
University of Phoenix
Credentialing Specialist
Delta T-Group
2004 - 01.2013
Master of Arts Candidate - Counseling
Missio Seminary