Yomi Rosario
Harrisburg
Summary
Dynamic leader with proven expertise in employee training and performance improvement, honed at McDonald's Restaurant. Excelled in customer service and team motivation, enhancing operational efficiency at Delmonte Warehouse. Skilled in work delegation and safety, consistently achieving high standards in fast-paced environments.
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Shift Lead
McDonald's Restaurant
01.2021 - 01.2025
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Line Worker
Delmonte Warehouse
01.2017 - 01.2020
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted quality assurance by inspecting items and removing defective parts.
Education
Associate of Science - Radiology
HACC
Harrisburg08-2027
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Work delegation
- Performance improvement
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Shift Lead
McDonald's Restaurant
01.2021 - 01.2025
Line Worker
Delmonte Warehouse
01.2017 - 01.2020
Associate of Science - Radiology
HACC
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