Yorelis Algarin
ChenMed
Philadelphia,PA
15
years of professional experience
Highly organized candidate with proven ability to thrive in a fast-paced environment through advanced multi-tasking skills.
Work History
Front Desk Supervisor
4 Years 4 Months- Assisted in daily front desk operations to support patient flow and deliver exceptional customer service.
- Registered new patients and upheld confidentiality of patient records in line with HIPAA guidelines.
- Checked insurance eligibility and confirmed member benefits.
- Coordinated appointment scheduling, referrals, and patient care.
- Handled a high volume of incoming and outgoing calls while addressing patient inquiries with professionalism.
- Utilized Outlook, ChenMed dashboard, and internal software to streamline daily operations.
- Supported front desk staff while completing additional administrative tasks as directed by management.
Custodian
3 Years- Cleaning offices, hallways, restrooms, break rooms, and common areas.
- Sweeping, mopping, vacuuming, and dusting surfaces.
- Emptying trash and recycling bins.
- Cleaning and sanitizing restrooms and replenishing supplies such as soap, paper towels, and toilet paper.
- Cleaning windows, doors, and other glass surfaces.
- Restocking cleaning supplies and reporting when inventory is low.
- Performing minor maintenance tasks, such as changing light bulbs or reporting repairs.
- Following health and safety procedures while using cleaning equipment and chemicals.
- Ensuring the office remains presentable and welcoming throughout the workday.
Secretary
1 Year- Accepting incoming calls, make outbound calls, fax documentation, maintain office paperwork, Register New students into database, assist teachers with classroom duties as needed.
Assistant Manager & Sales Associate
5 Years 6 Months- Make inbound & outbound calls to vendors, filing paperwork, faxing documents, maintain inventory & Stock, Managed employee shifts & time off, Data Entry, Operate Cash Register, Credit cards & cash handling, trained new employees, & assist my team with other duties as needed.
Education
Pharmacy Technician Certification
Diploma
Skills
Bilingual
Proofreading
Typing
Data Entry
Telephone Etiquette
Customer Service
HIPPA Compliance
Communication Skills
Punctual
Organized
Leadership skills
Outlook Email
Internal Software
Timeline
Front Desk Supervisor
ChenMed
03.2022 - 07.2026Read More
Custodian
GDI Integrated Facility Services
01.2019 - 01.2022Read More
Secretary
Julia De Burgos Elementary School
09.2017 - 09.2018Read More
Assistant Manager & Sales Associate
Strike Reliance Enterprises
12.2011 - 06.2017Read More
Mariana Bracetti H.S.
Diploma
Read More
Kaplan Institute
Pharmacy Technician Certification
Read More