Yucet Arana
Sinking Spring
Summary
Banking professional with years of experience in sales and customer service. Consistently meeting sales goals and delivering exceptional financial services. Proven ability to build strong client relationships and skilled in cross-selling banking products.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales and Service Representative
Visions Federal Credit Union
Reading
11.2020 - Current
- Build and maintain strong relationships to increase member retention and satisfaction
- Meet and exceed sales goals by identifying members' needs and recommending appropriate financial products
- Process consumer loans, including home loans
- Open new accounts and recommend appropriate banking products
Manager
The Works of Wyomissing
Wyomissing
03.2014 - 03.2021
- Promoted from game room attendant to manager based on strong performance and leadership
- Led, trained and supervised staff to ensure smooth daily operations
- Managed cash handlings, including balancing registers and overseeing transactions
- Ensured timely completion of tasks
Teller
Mid Penn Bank
Reading
08.2018 - 11.2020
- Balance ATM, vault and cash drawers consistently with no discrepancies
- Prepared and handled secure cash shipment
- Process deposits, withdrawals and other transactions proficiently
- Built strong customer relationships, contributing to repeat business
Education
High School Diploma -
Reading High School
Reading06-2014
Skills
- Bilingual: English and Spanish
- Consumer loan processing
- Account opening
- Financial product recommendation
- Cash management
- Relationship building
- Sales strategies
Certification
- Notary Public, State of Pennsylvania
Timeline
Sales and Service Representative
Visions Federal Credit Union
11.2020 - Current
Teller
Mid Penn Bank
08.2018 - 11.2020
Manager
The Works of Wyomissing
03.2014 - 03.2021
High School Diploma -
Reading High School