Yuri McCollum
Cybersecurity Intern
Philadelphia,PA
Summary
Technician with strong technical skills and focus on data center operations. Adept at troubleshooting hardware and software issues, ensuring optimal system performance and uptime. Highly reliable team player with strong emphasis on collaboration and adaptability to changing needs. Valued for problem-solving abilities, effective communication, and consistent delivery of results.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Helpdesk and Data Center Technician
EMCO Technology
Levittown, Pennsylvania
09.2023 - Current
- Enhanced customer experience by providing detailed documentation and timely communication regarding maintenance and upgrades.
- Installed and managed structured cabling infrastructure.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
Cybersecurity Intern
Hopewell Valley Regional School District
Pennington, New Jersey
09.2023 - 01.2024
- Utilized Nessus to perform penetration tests on multiple VLANs
- Familiarity with security baselines
- Worked in a team to mitigate malware and other security risks
- Drafted reports related to security audits within the IT department
- Continuously updated knowledge about new cyberattacks within the area
Computer Hardware Technician
XTK Systems
Warminster, Pennsylvania
04.2022 - 08.2023
- Test and install motherboards, processors, and graphics cards on desktops and laptops for corporate staff
- Use diagnostic tools to identify hardware failures and replace non-functional components
- Follow detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents
Education
Associate of Science - Cybersecurity
Bucks County Community College
Newtown, PA 08.2021 - 12.2024
Skills
MSP
Network support
Incident management
undefinedTimeline
Helpdesk and Data Center Technician
EMCO Technology
09.2023 - Current
Cybersecurity Intern
Hopewell Valley Regional School District
09.2023 - 01.2024
Computer Hardware Technician
XTK Systems
04.2022 - 08.2023
Associate of Science - Cybersecurity
Bucks County Community College
08.2021 - 12.2024
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