Yvette Johnson
Philadelphia
Summary
Compassionate Direct Care Worker with experience in patient support and medication management. Skilled in enhancing patient outcomes through effective communication and personal care. Proven ability to assist patients with daily living tasks while fostering strong relationships. Committed to contributing to team success and adapting to new challenges in dynamic environments.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Caregiver
Home Helpers
Philadelphia
10.2025 - Current
- Assisted clients with daily living activities and personal care routines.
- Provided companionship and emotional support to enhance client well-being.
- Managed medication schedules and ensured proper administration for clients.
- Coordinated transportation for clients to ensure timely access to appointments and social events.
- Maintained clean and safe living environments to promote health standards.
- Documented client progress and communicated important changes to healthcare professionals to support care continuity.
- Developed engaging activities based on individual client interests to enhance engagement and quality of life.
- Collaborated with family members to address client concerns and preferences.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding.
Certified Medical Assistant
Spring Chiropractic
Philadelphia
09.2025 - Current
- Prepared patients for chiropractic examinations and treatments.
- Assisted chiropractors during patient procedures and therapies.
- Managed patient records with electronic health record systems to ensure accuracy and accessibility.
- Coordinated scheduling of appointments and patient follow-ups to enhance patient flow and satisfaction.
- Collected and recorded patient medical histories accurately.
- Educated patients on treatment plans and self-care practices to promote adherence and improve health outcomes.
- Communicated effectively with patients to address concerns and inquiries.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Patient Care Technician
Inspira Medical Center Vineland
Vineland
07.2025 - 10.2025
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted patients with daily activities, enhancing comfort and personal hygiene.
- Documented patient information accurately in electronic health records.
- Supported medical staff during procedures by preparing necessary equipment.
- Communicated effectively with patients, providing emotional support and reassurance.
- Ensured compliance with safety protocols and infection control measures.
- Collaborated with team members to enhance patient care services.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Certified Medical Assistant
Southern Jersey Family Medical Center
Hammonton
06.2024 - 03.2025
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Collected and recorded patient medical histories to ensure accurate documentation for effective care.
- Educated patients on treatment plans and self-care practices to enhance understanding and adherence.
- Maintained cleanliness and organization of treatment areas regularly.
- Communicated effectively with patients to address concerns and inquiries.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed patient messages to physicians regarding concerns, updates, or refill requests to support timely treatment decisions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
Front Desk Receptionist
SMC Physicians
Galloway
02.2024 - 06.2024
- Greeted patients warmly upon arrival, ensuring a welcoming atmosphere.
- Scheduled appointments efficiently using electronic health record systems.
- Managed incoming calls, efficiently directing inquiries to appropriate staff members to enhance communication flow.
- Maintained patient records, ensuring accuracy and confidentiality at all times.
- Assisted patients with forms and insurance information.
- Coordinated with medical staff to facilitate smooth office operations daily.
- Provided information about services offered to enhance patient understanding.
- Monitored waiting area for cleanliness and comfort for patients and visitors.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems, ensuring accurate records of customer information for seamless access.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved customer complaints and issues promptly, adhering to established protocols to maintain satisfaction.
Certified Medical Assistant
Pivot Staffing
Atlantic City
09.2023 - 12.2023
- Managed patient records in electronic health record systems to ensure accurate documentation and accessibility.
- Educated patients on treatment plans and self-care practices.
- Communicated with patients to address concerns and inquiries, fostering a supportive environment for their healthcare journey.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments and coordinated patient follow-ups to enhance patient care and continuity.
Certified Medical Assistant
Virtua Health System
Galloway
05.2023 - 10.2023
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Collected and recorded patient medical histories to ensure accurate health assessments and continuity of care.
- Educated patients on treatment plans and self-care practices to promote understanding and adherence.
- Maintained cleanliness and organization of treatment areas regularly.
- Communicated effectively with patients to address concerns and inquiries.
- Administered injections, immunizations, and medications, while providing wound care according to physician instructions to enhance patient recovery.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
Certified Medical Assistant
Jefferson
Cherry Hill
06.2021 - 10.2022
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Managed patient records within electronic health record systems, ensuring accuracy and confidentiality.
- Collected and recorded patient medical histories accurately.
- Educated patients on treatment plans and self-care practices to promote better health outcomes.
- Maintained cleanliness and organization of treatment areas regularly.
- Communicated effectively with patients to address concerns and inquiries.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to enhance care coordination.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
Certified Medical Assistant
Atlanticare Regional Medical Center
Egg Harbor
02.2021 - 05.2021
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Managed patient records using electronic health record systems.
- Collected and recorded patient medical histories accurately.
- Maintained cleanliness and organization of treatment areas to promote a safe and efficient environment for patient care.
- Educated patients on treatment plans and self-care practices to enhance understanding and compliance.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Communicated effectively with patients to address concerns and inquiries.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Scheduled appointments for patients via phone and in person.
- Informed patients about medication dosages, treatment procedures, and adherence to physician directives.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Collected urine samples from patients for drug screens or pregnancy tests.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies to ensure availability and readiness for patient treatments.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
Certified Medical Assistant
Axia Women's Health
Mount Laurel
09.2020 - 02.2021
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Collected and recorded patient medical histories to ensure comprehensive and accurate documentation for effective treatment.
- Managed patient records using electronic health record systems.
- Communicated effectively with patients to address concerns and inquiries.
- Maintained cleanliness and organization of treatment areas regularly.
- Educated patients on treatment plans and self-care practices.
- Organized charts, documents and supplies to maintain team productivity.
- Scheduled appointments for patients via phone and in person.
- Educated patients on medications, procedures, and physician's instructions to enhance understanding and adherence to treatment plans.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted physicians and nurses with patient exams by taking vital signs, preparing exam rooms, and updating medical records to facilitate efficient patient care.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Collected urine samples from patients for drug screens or pregnancy tests.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Certified Medical Assistant
Reliance Medical Group
Somers Point
03.2018 - 03.2020
- Managed patient records in electronic health record systems to support accurate and efficient patient care.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to ensure timely treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Communicated effectively with patients to address concerns and inquiries.
- Educated patients on treatment plans and self-care practices.
- Collected and recorded patient medical histories accurately.
- Collected urine samples from patients for drug screens or pregnancy tests.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures, including suturing lacerations and removing stitches, under physician supervision to enhance patient outcomes.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Housekeeper
Flagship Resort
Atlantic City
09.2018 - 03.2019
- Cleaned guest rooms and common areas to ensure high standards of cleanliness.
- Replenished supplies and amenities to enhance guest comfort and convenience.
- Assisted in laundry operations, managing linens and towels efficiently.
- Organized cleaning schedules to streamline workflow and ensure timely room readiness for guests.
- Reported maintenance issues promptly to ensure guest safety and satisfaction.
- Collaborated with team members to maintain a positive work environment.
- Followed health and safety guidelines while performing cleaning tasks daily.
- Conducted deep cleaning tasks to maintain property appearance.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Removed trash from receptacles across the property to maintain cleanliness.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with clients and guests to provide a welcoming experience during daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Cashier
Big Lots
Egg Harbor
05.2015 - 07.2017
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout areas consistently.
- Handled cash, credit, and return transactions accurately.
- Restocked merchandise on shelves to ensure product availability.
- Collaborated with team members to improve customer service experiences.
- Trained new cashiers on store policies and register operations effectively.
- Monitored inventory levels and reported shortages to management promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and addressed inquiries about products and services to enhance shopping experience.
- Performed tasks assigned by management to support daily operations.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained clean and organized checkout area to ensure a welcoming environment for customers.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Provided exceptional customer service by actively listening to patrons and engaging with their needs.
Certified Nursing Assistant
Brookdale Assisted Living
Cape May Court House
01.2014 - 05.2015
- Facilitated daily living activities and personal care for residents to enhance their quality of life.
- Monitored vital signs and reported changes to nursing staff promptly.
- Ensured clean and safe living environments for residents, promoting comfort and well-being.
- Documented resident care activities accurately in electronic health records, supporting effective communication among healthcare team.
- Collaborated with healthcare team to develop individualized care plans.
- Provided emotional support and companionship to enhance resident well-being.
- Assisted in meal preparation and ensured proper nutrition for residents.
- Educated families on resident care procedures and health issues as needed.
- Answered call lights promptly and responded to patient needs accordingly.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Certified Nursing Assistant
Oceana Nursing Home
Cape May Court House
04.2009 - 01.2014
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained clean and safe living environments, enhancing resident comfort and hygiene.
- Documented resident care activities in electronic health records, ensuring continuity of care.
- Collaborated with healthcare team to develop individualized care plans.
- Provided emotional support and companionship to enhance resident well-being.
- Assisted in meal preparation and ensured proper nutrition for residents.
- Educated families on resident care procedures and health issues.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment, supporting residents' hydration and nutritional needs.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Cleaned and sanitized patient rooms according to established protocols.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Supported non-ambulatory residents in range of motion exercises.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Education
Certificate of Technical Studies - Certified Medical Assistant
Academy Of Healthcare Excellence
Vineland, NJ04-2019
GED -
Atlantic City High School
Atlantic City, NJ06-2000
Skills
- Daily living assistance
- Medication administration
- Patient care
- Compassionate care
- Patient education
- Dependability and responsibility
- ADL assistance
- Personal hygiene assistance
- Lifting and transferring
- Patient care and companionship
- Chronic illness management
- Dementia care
- Autism support
- Medication management
- Patient advocacy
- COVID-19 safety policies
- Safety compliance
- Healthcare compliance
- HIPAA compliance
- Incident reporting
- Client documentation
- Records management
- Electronic health records
- Medical records oversight
- Clinical documentation
- Patient documentation
- Healthcare procedures
- Patient assessments
- Diagnostic testing
- Sample collection procedures
- Phlebotomy techniques
- Specimen collection and processing
- Time management
- Scheduling appointments
- Schedule coordination
- Client transportation
- Dependability and responsibility
- Stress management
- Emotional support
- Social interaction
- Behavior redirection
- Team collaboration
- Adaptability and flexibility
- Attention to detail
- Effective communication
- Active listening
- Conflict resolution
- Problem solving
- Problem-solving
- Multitasking and organization
- Workflow organization
- Medical terminology
- Basic life support
- Insurance confirmation
- Payment collection
- Blood pressure measurement
- Needs assessments
- Customer service
- Safety awareness
- Heavy lifting
- Emotional intelligence
- Compassionate care
- Insurance confirmation
- Specimen collection and processing
- Payment collection
- Blood pressure measurement
- Needs assessments
- Medical billing and coding
- Medical billing
- Patient care
Certification
Certified Medical Assiatant
Affiliations
Feeding Homeless
Timeline
Caregiver
Home Helpers
10.2025 - Current
Certified Medical Assistant
Spring Chiropractic
09.2025 - Current
Patient Care Technician
Inspira Medical Center Vineland
07.2025 - 10.2025
Certified Medical Assistant
Southern Jersey Family Medical Center
06.2024 - 03.2025
Front Desk Receptionist
SMC Physicians
02.2024 - 06.2024
Certified Medical Assistant
Pivot Staffing
09.2023 - 12.2023
Certified Medical Assistant
Virtua Health System
05.2023 - 10.2023
Certified Medical Assistant
Jefferson
06.2021 - 10.2022
Certified Medical Assistant
Atlanticare Regional Medical Center
02.2021 - 05.2021
Certified Medical Assistant
Axia Women's Health
09.2020 - 02.2021
Housekeeper
Flagship Resort
09.2018 - 03.2019
Certified Medical Assistant
Reliance Medical Group
03.2018 - 03.2020
Cashier
Big Lots
05.2015 - 07.2017
Certified Nursing Assistant
Brookdale Assisted Living
01.2014 - 05.2015
Certified Nursing Assistant
Oceana Nursing Home
04.2009 - 01.2014
Certificate of Technical Studies - Certified Medical Assistant
Academy Of Healthcare Excellence
GED -
Atlantic City High School