Yvonne Reider

Server

Exeter Family Restaurant

10.2009 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Built rapport with guests to enhance their dining experience and encourage return visits.
Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Answered customers' questions, recommended items, and recorded order information.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Increased sales significantly by upselling higher-end products to customers.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.