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Results-driven Account Manager with expertise in B2B client relationship management, consistently achieving growth targets through strategic collaboration and proactive engagement. Skilled negotiator and networker, leveraging market insights to develop tailored solutions that enhance client satisfaction and loyalty. Proven track record of maximising existing business opportunities while identifying new avenues for revenue generation, ensuring sustainable business success.

  Results-driven marketing and sales professional with a proven track record in driving revenue growth, managing high-impact campaigns, and fostering strong client relationships. Currently overseeing $500,000+ in annual ad revenue. Creates data-driven marketing strategies and manages 10+ active accounts, helping businesses expand their market presence in the Treasure Valley. Passionate about delivering innovative marketing solutions, optimizing sales performance, and connecting local businesses with their ideal audiences to drive measurable success.  

Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Culturally savvy, technically agile, marketing wiz with creative experience in all media formats including Social Networking and Search Engine Optimization. Developed and executed multiple marketing projects including, print media design, website redesign, patient portal implementation, social media integration, event planning and execution. Exceptional at turning difficult into easy. Able to solve problems, communicate effectively, drive performance and implement new concepts successfully. .

Extensive experience offering support and mentoring to team members to engage and retain clients in service
 Extensive knowledge of insurance concepts.
 Bi-lingual and highly proficient in the Spanish language (speaking, writing, reading) 
 Proficient in the use of Microsoft applications and general office equipment
 Strong organizational skills, ability to prioritize and multitask, accurate, efficient, and dependable
 Experience working within the Healthcare Industry, Hospital, Physician's Office, or Medical Clinical setting, Ambulatory setting, Medical Terminology, ICD-10 and CPT codes, Medicare and/or Medicaid Services
 Excellent verbal and written communication skills
 Strong ability to engage with others, listen and adapt response to meet others’ needs
 Prioritize participation in quality improvement projects, meetings, and training 
 Exceptional customer service experience making outbound calls

A self-motivated, resourceful, and analytical business professional with a proven track record of accelerating business growth through exemplifying a results-driven mindset. Highly organized and an adept planner with the capability to prioritize tasks in fast-paced environments, proficient in proprietary software systems with strong technical and business acumen. Detail-oriented with exceptional written & verbal skills; fluent in Spanish reading, writing, and comprehension. Ability to provide unrivaled service through developing rapport and providing solutions that best fit individual needs. Possesses a high degree of creative aptitude with the ability to lead high-performance teams while ensuring compliance with all federal regulations, ethical standards, & organizational protocols.

Zach Luman

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Account Executive

Director of Operations

Branch Manager

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M.S. - Sport Management - Sport Administration

B.A. Degree - Sport Management

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Account Executive

Director of Operations

Branch Manager

M.S. - Sport Management - Sport Administration

B.A. Degree - Sport Management

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