Zachary C. Folk
Harrisburg
Summary
Determined individual who is a self-motivated team leader. Results-oriented professional with internship experience in dynamic environments. Proven ability to contribute to team success and adapt to changing project needs. Adept at managing guest experience in a fast-paced environment. Focused on achieving goals through collaboration and critical thinking.
Overview
6
6
years of professional experience
Work History
Internship Student
Family Services Inc.
10.2019 - 12.2019
Assisted employees with technical problems regarding Office 365, Remote Desktop, and Network Configuration.
Transferred hard copy documentation into organized technology-based filing system that was a centralized system.
Supported IT Director with upgrades to the network. Assisted an outside contracted IT company with necessary
developments to new networking configurations.
Golf Cart Attendant
Omni Bedford Springs Resort
08.2013 - 04.2017
- Maintained and ensured proper use of golf utilities
- Communicated within a team environment among the golf staff
- Supported other internal departments around the resort when necessary
- Analyzed and evaluated situations that would occur and resolved issues if necessary
- Established bonds with guests and golfers to ensure their experience was beyond satisfactory
- Assisted in organizing golf related events
- Trained new employees on the core fundamentals of the job title
Education
Associate Degree - Specialized Technology
YTI Career Institute
01.2019
High School Diploma -
Tussey Mountain High School
06.2013
Skills
- Computer skills (Microsoft Office)
- Critical thinker
- Initiative
- Teamwork and collaboration
- Data entry
- Research
- Verbal and written communication
- Fast learner
- Apple and Android IOS
- Networking
- Disciplined
- Efficient team leader
- Strong Communication
- Self-motivated
- Resourceful
Timeline
Internship Student
Family Services Inc.
10.2019 - 12.2019
Golf Cart Attendant
Omni Bedford Springs Resort
08.2013 - 04.2017
Associate Degree - Specialized Technology
YTI Career Institute
High School Diploma -
Tussey Mountain High School