Zachary Deluca
Lebanon
Summary
Experienced with managing security operations and leading teams to ensure safety and compliance. Utilizes conflict resolution and emergency response skills to handle various security challenges effectively. Track record of fostering teamwork and maintaining high standards of security.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Turkey Hill
04.2025 - Current
- Assisted customers by answering inquiries and providing product information.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient service.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Stocked shelves and arranged merchandise displays to promote featured products effectively.
- Greeted customers warmly, fostering a welcoming environment that encouraged repeat visits.
- Participated in training sessions to learn about new products and sales techniques.
- Monitored inventory levels, reporting shortages to management for timely restocking initiatives.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Security Officer
KRE Security
01.2024 - 04.2025
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted routine patrols to identify and address potential security issues.
- Responded promptly to incidents, providing support and ensuring proper protocols were followed.
- Assisted in maintaining access control by verifying credentials of individuals entering the facility.
- Prepared detailed incident reports for documentation and further investigation as needed.
- Utilized surveillance systems to monitor activities and deter unauthorized behavior effectively..
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer Supervisor
Allied Universal Security Services
01.2022 - 10.2023
- Collaborated with team members to conduct safety drills and emergency response training.
- Prepared detailed incident reports for documentation and further investigation as needed.
- Utilized surveillance systems to monitor activities and deter unauthorized behavior effectively.
Security Officer
Norred and Associates, INC
05.2021 - 05.2021
- Engaged with employees and visitors to foster a secure and welcoming environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
Packer
Pilgrim Pride
08.2020 - 01.2021
- Operated packaging machinery to ensure efficient production flow
- Inspected finished products for quality assurance and compliance
- Collaborated with team members to optimize workflow processes
Dasher
DoorDash
08.2020 - 08.2020
- Delivered timely food orders to customers, ensuring quality and accuracy.
- Navigated various delivery routes effectively, optimizing travel time and efficiency.
- Communicated with customers to confirm order details and address inquiries promptly.
- Adapted to changing schedules and demands, demonstrating flexibility in fast-paced environment.
- Utilized mobile application to track deliveries and manage order updates efficiently.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Bay Attendant
Blue Beacon Truck Wash
08.2020 - 08.2020
- Managed daily cleaning and maintenance of bay areas to ensure safety and cleanliness standards.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Collaborated with team members to optimize workflow and enhance overall operational efficiency.
Garden Associate
Home Depot
08.2019 - 01.2020
- Maintained plant health through regular watering, pruning, and pest management techniques.
- Assisted customers in selecting suitable plants based on preferences and environmental conditions.
- Organized product displays to enhance visual appeal and facilitate customer engagement.
- Educated customers regarding plant care, fostering a knowledgeable shopping experience.
Stocker
Walmart
08.2019 - 01.2020
- Organized product displays to enhance customer accessibility and improve shopping experience.
- Managed inventory levels, ensuring timely restocking of shelves and maintaining optimal product availability.
- Collaborated with team members to streamline stock replenishment processes, reducing downtime during peak hours.
- Utilized inventory management systems to track product movement and optimize storage solutions effectively.
Closing Manager
O'Reilly Auto Parts
07.2017 - 08.2019
- Managed end-to-end closing processes, ensuring accuracy and compliance with company policies.
- Trained and mentored team members on best practices for closing operations and documentation.
- Implemented process improvements that enhanced workflow efficiency within the closing department.
- Collaborated with cross-functional teams to resolve discrepancies and streamline communication channels.
- Analyzed data trends to identify opportunities for reducing errors in closing documentation.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
Education
Penn Foster
Atlanta05-2014
Skills
- Customer service
- Effective team collaboration
- Analytical problem-solving
- Teamwork and collaboration
- Cash handling
- POS system operations
- Data entry
- Composed presence
- Security management
- Strategic team guidance
- Time management
- Decision-making
- Preventive maintenance services
- Auto and engine repair
Certification
OSHA 10
Timeline
Retail Sales Associate
Turkey Hill
04.2025 - Current
Security Officer
KRE Security
01.2024 - 04.2025
Security Officer Supervisor
Allied Universal Security Services
01.2022 - 10.2023
Security Officer
Norred and Associates, INC
05.2021 - 05.2021
Packer
Pilgrim Pride
08.2020 - 01.2021
Dasher
DoorDash
08.2020 - 08.2020
Bay Attendant
Blue Beacon Truck Wash
08.2020 - 08.2020
Garden Associate
Home Depot
08.2019 - 01.2020
Stocker
Walmart
08.2019 - 01.2020
Closing Manager
O'Reilly Auto Parts
07.2017 - 08.2019
Penn Foster
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