Zachary J. Griffin
King of Prussia
Summary
Motivated person with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate smooth and enjoyable experiences. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Service Technician
Family Roots Plumbing
05.2024 - 09.2025
- Worked alongside a licensed plumbing crew with various residential and commercial projects. Gained hands-on experience in customer interaction/ service, job processes, and job site efficiency.
Golf Services
TopGolf
06.2024 - 08.2024
- Handled reservations and gave venue tours to showcase event spaces. Ensured smooth communication and satisfaction with all client bookings.
Server/ Venue Setup
John Serock Catering
10.2021 - 07.2023
- Set up wedding venues and ensured event spaces were guest-ready. Took orders, served food, and supported kitchen operations while ensuring guests were happy and satisfied throughout the event.
Food Service
Sodexo at Manor Care
02.2021 - 07.2021
- Prepared and served meals for nursing home residents, ensuring that each dish met individual orders. Focused on enhancing residents’ experiences by creating a positive atmosphere.
Education
Pennsylvania State University
State College, PA05-2026
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Upper Merion High School
King of Prussia, PA06.2022
Skills
- Experience in selling products/ analyzing markets
- Proficient in Excel spreadsheets / market data – Management Information Systems
- Skilled in client relations
- Quick problem solver/ very fast learner
- Strong communication skills
- Very strong understanding of business functionalities
- Uplifting and motivating person
- Adaptable to any environment/ situation
LANGUAGES
English, sufficient in French
Timeline
Golf Services
TopGolf
06.2024 - 08.2024
Service Technician
Family Roots Plumbing
05.2024 - 09.2025
Server/ Venue Setup
John Serock Catering
10.2021 - 07.2023
Food Service
Sodexo at Manor Care
02.2021 - 07.2021
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Upper Merion High School
Pennsylvania State University
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