Zachary Jordan
York
Summary
Experienced worker with Customer service and sales. Experienced in handling phone calls and problem solving. Outgoing and easy to get along/work with. Goal oriented, works hard to maintain customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
WLR Automotive Group
06.2023 - Current
- Demonstrated product knowledge to address customer inquiries and drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficiency.
- Operated pressure washers and vacuums to ensure thorough cleaning of vehicles.
- Inspected vehicles for cleanliness and damage, reporting issues to management promptly.
- Maintained cleanliness of work areas and equipment, adhering to safety protocols consistently.
- Trained new staff on operational procedures and best practices for vehicle care.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Streamlined washing processes by implementing efficient workflows, reducing service time without compromising quality.
Floor Staff Member
Regal Cinemas
06.2021 - 06.2023
- Provided exceptional customer service by assisting patrons with inquiries and order placements.
- Maintained cleanliness and organization of dining areas to enhance customer experience.
- Collaborated with team members to ensure timely service during peak hours.
- Followed safety and sanitation protocols to uphold health standards in food handling.
- Learned menu items thoroughly to provide accurate information to customers.
- Operated kitchen equipment efficiently while adhering to operational guidelines.
Education
Bachelor of Arts - Graphic Design
Millersville University of Pennsylvania
Millersville, PA05-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Goal oriented
- Outgoing personality
Timeline
Sales Associate
WLR Automotive Group
06.2023 - Current
Floor Staff Member
Regal Cinemas
06.2021 - 06.2023
Bachelor of Arts - Graphic Design
Millersville University of Pennsylvania
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