Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Kuntz

Bethlehem

Summary

Dynamic Front End Associate at Potts' HotDogs, recognized for exceptional customer service and efficient cash handling. Enhanced store operations by optimizing front-end performance and training new hires. Proven ability to manage inventory effectively, reducing waste while maintaining a welcoming environment that fosters customer loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front End Associate

Potts' HotDogs
08.2021 - Current
  • Operated cash register for cash only transactions with excellent accuracy levels.
  • Helped customers complete purchases and locate items.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Answered questions about store policies and addressed customer concerns.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Facilitated smooth shift changes by preparing and organizing work area for next associate.
  • Improved efficiency by multitasking during peak hours, simultaneously managing cash register and directing floor activities.
  • Managed inventory to reduce waste, accurately tracking stock levels and placing orders for replenishments.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Boosted customer loyalty, remembering regular customers' names and preferences.

Education

ServeSafe Certification -

ServeSafe
Bethlehem, PA
02-2025

Liberty High School
Bethlehem, PA
06-2023

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Merchandising and display assembly
  • Efficient time management
  • Order selection and preparation
  • Store appearance maintenance
  • Cash handling
  • Ability to lift 40 pounds
  • Store opening and closing
  • Reflective and Observant

Certification

ServSafe Certification

Timeline

Front End Associate

Potts' HotDogs
08.2021 - Current

ServeSafe Certification -

ServeSafe

Liberty High School

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Zachary Kuntz